Driven expert with a track record of inspiring teams to succeed. Possesses outstanding problem-solving and communication abilities, as well as an excellent interpersonal and team-motivational capacity.
Overview
2
2
years of professional experience
Work History
Customer Consultant
The Body Shop
01.2024 - Current
Established long-term relationships with clients, fostering trust and loyalty through attentive service and follow-up communications.
Evaluates the needs of the consumer and offers support and details on The Body Shop's goods and services.
Delivered prompt service to prioritize customer needs.
Maintains designated areas stocked and in a presentable state while making sure that customers are properly served.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Operated cash register to record transactions accurately and efficiently.
Retail Warehouse Associate
Gap
09.2023 - 01.2024
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Loaded, unloaded, and moved material to and from storage and production areas.
Marked stock with identification tags and labels to outline information such as storage locations.
Worked with coworkers to pack items according to specific desires and requirements.
Maintained a clean work environment, ensuring compliance with company health and safety requirements.
Footwear Associate
Sport Chek
12.2022 - 10.2023
Listened to customer needs and desires to identify and recommend optimal products.
Provided product demonstrations to highlight features, benefits and value features and increase customer satisfaction.
Provided exceptional services and pleasant shopping experiences to retail customers.
Developed strong rapport with customers and created positive impression of business.
Coordinated shoe fitting events aimed at educating consumers about proper footwear usage while promoting brand loyalty among new customers.
Prioritized helping customers over completing other routine tasks in store.
Team Lead Sales Associate
Tommy Hilfiger
12.2021 - 04.2022
Utilized promotional material such as catalogs, flyers, emails. effectively to reach target audiences.
Conducted regular one-on-one meetings with team members to assess performance levels and provide feedback on areas of improvement.
Assisted customers in selecting products based on their individual needs.
Prepared detailed daily, weekly, monthly sales reports for management review.
Provided training and guidance to new employees on sales techniques, policies, procedures, and product knowledge.