Aaliyah
Orangeville,ON
Summary
Driven expert with a track record of inspiring teams to succeed. Possesses outstanding problem-solving and communication abilities, as well as an excellent interpersonal and team-motivational capacity.
Overview
3
3
years of professional experience
Work History
Customer Consultant
The Body Shop
Brampton, ON
01.2024 - Current
- Established long-term relationships with clients, fostering trust and loyalty through attentive service and follow-up communications.
- Evaluates the needs of the consumer and offers support and details on The Body Shop's goods and services.
- Delivered prompt service to prioritize customer needs.
- Maintains designated areas stocked and in a presentable state while making sure that customers are properly served.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register to record transactions accurately and efficiently.
Retail Warehouse Associate
Gap
Brampton, ON
09.2023 - 01.2024
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Worked with coworkers to pack items according to specific desires and requirements.
- Maintained a clean work environment, ensuring compliance with company health and safety requirements.
Order Picker
Amazon
Brampton, ON
12.2022 - 10.2023
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Retrieving orders according to quantity, size etc.
Team Lead Sales Associate
Tommy Hilfiger
Halton Hills, ON
12.2021 - 04.2022
- Utilized promotional material such as catalogs, flyers, emails. effectively to reach target audiences.
- Conducted regular one-on-one meetings with team members to assess performance levels and provide feedback on areas of improvement.
- Assisted customers in selecting products based on their individual needs.
- Prepared detailed daily, weekly, monthly sales reports for management review.
- Provided training and guidance to new employees on sales techniques, policies, procedures, and product knowledge.
Education
Diploma - Medical Esthetician
International Beauty Institute
12.2024
High School Diploma -
St.Edmund Campion Secondary School
06.2022
Skills
- Teamwork and Collaboration
- Work Prioritization
- Sales expertise
- Field Support
- Task Monitoring
- Guest Satisfaction
Timeline
Customer Consultant
The Body Shop
01.2024 - Current
Retail Warehouse Associate
Gap
09.2023 - 01.2024
Order Picker
Amazon
12.2022 - 10.2023
Team Lead Sales Associate
Tommy Hilfiger
12.2021 - 04.2022
Diploma - Medical Esthetician
International Beauty Institute
High School Diploma -
St.Edmund Campion Secondary School