Aaliyah James
Scarborough,Ontario
Summary
To serve humanity by applying my skills and knowledge to enforce the organization workplace and foster good communication between customers and coworkers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Human Resources Administrator
Strides Toronto
100 Consillium Place
01.2025 - 01.2025
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Updated HR database with new employee information, changes in benefits, and other details.
- Filing, Sorting and Scanning Confidential Documents into Employee Files
- Digitizing Employee Documents such as Payroll Action Forms , SIN, Resumes Online
Office Administrator
Malvern Family Resource Centre
01.2024 - 04.2024
- Assisted other office administrators by answering phones, returning email messages and creating distribution lists.
- Delivered front-office administrative support, shared general information when assisting patients.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Kept reception area clean and neat with updated materials for visitors positive first impression.
- Posting weekly updates and activities on Microsoft teams
- Using excel, Canvas and Microsoft word for vendors and client information
- Update bulletins board with new program activities
Dental Receptionist
700 King Street West
10.2022 - 02.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Contact patients due for their cleaning/checkup appointments
- Helped patients complete necessary medical forms and documentation.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
Cashier
Sunrise Caribbean Restaraunt
03.2022 - 09.2023
- Share food/Bag Items
- Wash dishes
- Sanitize work and dining areas
- Collect payments/ Give appropriate change
- Ring up sales/Count cash registers
Education
Woburn Collegiate Institute
Scarborough, ONSkills
- Highly organized
- Effective and attentive listening and speaking
- Detail oriented
- Punctual
- Great time management
- Multitasker
- Customer Service Excellence
- Microsoft Excel
- Canva Design
Languages
English
Full Professional
Certification
- Professional Office Administration Series Training - 11/20/2023 - 11/25/2023
Timeline
Human Resources Administrator
Strides Toronto
01.2025 - 01.2025
Office Administrator
Malvern Family Resource Centre
01.2024 - 04.2024
Dental Receptionist
700 King Street West
10.2022 - 02.2024
Cashier
Sunrise Caribbean Restaraunt
03.2022 - 09.2023
Woburn Collegiate Institute