Aaliscia Estrada
Moreno Valley
Summary
Highly motivated professional with extensive experience and a proven track record in various industries. Skilled in delivering exceptional results through effective problem-solving and strategic thinking. Demonstrated ability to adapt to new environments and work collaboratively with diverse teams. Committed to achieving organizational goals and exceeding expectations. Seeking new opportunities to utilize expertise and contribute to the success of a dynamic company. Open to relocation anywhere and authorized to work in the US for any employer.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Quality Assurance Technician
Malone Solutions
09.2022 - 12.2022
- Conducting quality assurance tests using a variety of instruments and laboratory equipment
- Communicating with other team members to solve problems
- Documenting and reporting product or service quality levels
General Warehouse Associate
The Home Depot
03.2021 - 07.2022
- Handled incoming and outgoing orders
- Marked and packaged items
- Loaded/unloaded totes containing merchandise
- Operated pallet jacks
- Maintained a safe working environment
- Picked, packed, and shipped items
- Inspected and crated merchandise
- Staged orders
Packer
DMSI Staffing / ROSS Dress For Less
10.2018 - 08.2021
- Packed orders
- Inventory control
- Palletized merchandise
- RF knowledge
- Shipped merchandise
Customer Service Representative
Domino's
01.2020 - 10.2020
- Greeted customers
- Handled incoming orders and placed in system
- Conducted customer service surveys
- Resolved customer issues
- Operated the cash register
- Food handling
- Organization of orders
- Processed customer transactions
- Assisted customers with questions
- Handled emails, inbound calls, and outbound calls
Customer Service Rep/Cashier
Shell Gas Station
11.2017 - 07.2018
- Managing till drawer
- Inventory controlled cigarettes and printing out lottery information
- Assisting customers with their purchase and upselling every transaction
- Informing customers of promos, deals or other deals
- Stocking
- Occasional cleaning when needed
Care Provider
In Home Supportive Services
09.2016 - 02.2017
- Assist recipient by preparing meals
- Administering medication
- Assisting with transportation to and from medical appointments
- Tasks would vary as recipient progressed in recovery
Cashier
The Home Depot
04.2008 - 06.2014
- Managing a Till keeping it at a retain amount and doing cash drops as needed
- Assisting customers with their purchase by ringing and making sure the customer was satisfied with their shopping experience
- Occasionally place in Returns to process returned items whether it was defective, the customer wasn't satisfied or the items were not needed and process on the correct manner
- Some other duties included being placed in a department and assisting customers and stocking merchandise as needed
Team Member
Harkins Theatres
06.2007 - 09.2007
- Box Office which included processing movie ticket sales
- Informing movie goers of current blockbuster movies to suit their needs
- Concessions included making and preparing hot meals, making popcorn as well as the sale of candy and fountain drinks when needed be, up sell every transaction
- Ushering which meant cleaning and sanitizing every film as well as food related locations
Education
High school diploma - Gender Studies
Rancho Verde High School
06.2007
Skills
- Food handling
- CSR
- Cash Handling
- Upselling
- Typing
- Warehouse Experience
- Advanced practice provider
- Distribution center
- Manufacturing
- Picking & packing
- Quality control
- Quality assurance
- RF Scanner
- Sales
- Meal Preparation
- QA/QC
- Order Picker
- Home Care
- Inventory Control
- Order Picking
- Quality inspection
- Laboratory experience
- Cash register
- Call Center
- Help desk
- Customer Service
- Picking and Packing Experience
- Cashier
- Computer Literacy (10 years)
- Documentation skills
- Shipment inspection
- Line checking
Certification
- Food Handler Certification
- Driver's License
Timeline
Quality Assurance Technician
Malone Solutions
09.2022 - 12.2022
General Warehouse Associate
The Home Depot
03.2021 - 07.2022
Customer Service Representative
Domino's
01.2020 - 10.2020
Packer
DMSI Staffing / ROSS Dress For Less
10.2018 - 08.2021
Customer Service Rep/Cashier
Shell Gas Station
11.2017 - 07.2018
Care Provider
In Home Supportive Services
09.2016 - 02.2017
Cashier
The Home Depot
04.2008 - 06.2014
Team Member
Harkins Theatres
06.2007 - 09.2007
High school diploma - Gender Studies
Rancho Verde High School
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