AALIAH MOUSSA
Edmonton,AB
Overview
2
2
years of professional experience
Work History
Pro Shop Attendant
River Ridge Golf Course
04.2023 - 10.2023
- Assisted golfers with tee time bookings and inquiries about club policies and procedures
- Operated point-of-sale systems and processed transactions accurately
- Maintained cleanliness and organization of thepro shop, ensuring a welcoming and professional environment for customers
- Collaborated with other staff members to ensure smooth operations of the facility
- Created promotional signage resulting in heightened visibility and increased sales
- Recognized for consistently receiving positive feedback from customers for outstanding service
Bartender/Concession Attendant
Edmonton Scottish Society
08.2021 - 03.2022
- Provided high-quality customer service while serving food and beverages to customers
- Operated cash registers and processed transactions accurately, handling cash and credit card payments
- Collaborated with team to coordinate workflow and ensure efficient operations during peak periods
Soccer Dome Attendant
Edmonton Scottish Society
08.2021 - 03.2022
- Handled high-volume ticket sales with precision and accuracy, ensuring a positive experience for all patrons.
- Checked COVID-19 vaccination records during Alberta's Restrictions Exemption Program, enforced mandatory mask wearing.
- Enforced facility rules and regulations to ensure the safety and enjoyment of all patrons.
- Collaborated with other staff members to address customer concerns, resolve issues, and maintain a positive atmosphere within the facility.
Education
Bachelor of Commerce Degree in Marketing - Minor in Business Law
University of Alberta
04.2025
High School Diploma -
Lillian Osborne High School
06.2021
Skills
- MS Office including Excel, PowerPoint, and Word
- Customer service
- Team work
- Handling customer complaints
- Time management skills
- Strong attention to detail
Volunteer Experience
United for Literacy (October 2022 - Present)
Supporting young learners in developing literacy skills as well as several personal skills such as communication, confidence, and organization.
Awards
- Jason Lang Scholarship, 2022
- Rutherford Scholarship, 2021
Hobbies and Interests
- Passionate about supporting children's well being and development
- Dance
- Soccer
- Reading
References
Travis Yeske, Head Professional/General Manager, River Ridge Golf Course
(780) 720-0034, tyeske@countryclubtour.com
Una Dolan, Former Bar Manager, Edmonton Scottish Society
(780) 238-3748, pdolan@shaw.ca
Timeline
Pro Shop Attendant
River Ridge Golf Course
04.2023 - 10.2023
Bartender/Concession Attendant
Edmonton Scottish Society
08.2021 - 03.2022
Soccer Dome Attendant
Edmonton Scottish Society
08.2021 - 03.2022
Bachelor of Commerce Degree in Marketing - Minor in Business Law
University of Alberta
High School Diploma -
Lillian Osborne High School
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