AADIL SAIYAD
Toronto,ON
Summary
Proactive, goal-oriented professional with strong time management and problem-solving skills. Recognized for reliability and adaptability, quickly grasping new skills to drive team success and contribute to organizational growth. Fueled by a passion for travel and dedicated to delivering exceptional service, confident in ability to organize unforgettable journeys for each client.
Overview
8
8
years of professional experience
2
2
Certification
Work History
Travel Advisor
Akbar Booking Co.Pvt.Ltd
01.2024 - Current
- Organized trips for individual, family and business travelers
- Provided the client with the required industry information, such as low fares, exchange costs, and penalties
- Tailored itineraries to meet customers’ specific needs and budgets to improve customer experience and build stronger client relationships
- Researched destinations, arranged travel, hotel, and transportation bookings and supervised credit card payments online to ensure proper handling of sensitive information
- Resolved customer issues and assisted with complaints promptly and professionally.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation
Immigration Consultant
Freelancer
03.2022 - Current
- Consulted with foreign nationals on non-immigrant and immigrant visas and resolved routine and non-routine questions
- Processing of Spousal Sponsorship, Visitor Visa, Super Visa, PR Card and Citizenship applications
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications
- Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions
- Advised clients on visa eligibility with thorough assessments of their unique situations.
- Maintained up-to-date knowledge of immigration laws and policies to provide accurate advice to clients.
- Resolved client concerns through effective communication and problem-solving skills, fostering trust and confidence in our services.
Logistics Executive
TForce Logistics Canada Inc.
11.2018 - 09.2023
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Supported customers via telephone, email, and at sites to handle escalations and product concerns
- Increased efficiency by developing cost-effective rates and reducing order processing costs.
- Coordinated delivery of contracted solutions at the program level and in full accordance with outlined cost, scheduling, and quality terms
- Collaborated with sales and marketing teams to align logistical support with promotional campaigns, ensuring product availability during peak demand periods.
- Directed shipping and receiving of wide range of products daily.
Immigration Case Worker
Arsenault & Associates Immigration
03.2021 - 11.2021
- Conducted client intake interviews to determine client service need and eligibility
- Assisted clients with immigration application completion to improve timeliness of case review and disposition
- Contributed to client case file preparation and verified inclusion of required documentation
- Interacted with telephone callers and answered questions about immigration attorneys' services
- Handled office scheduling and made notes for deadlines, motions, and other important dates
- Responded to client inquiries to provide accurate legal advice and offer assistance
- Followed instructions and procedures to complete assigned tasks.
Logistics Specialist
CEVA Logistics Inc.
04.2017 - 09.2018
- Coordinated incoming and outgoing shipments to maintain schedules
- Tracked supply, equipment, and product inventory quantities to maintain necessary levels
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists, and load tags
- Built long-term relationships due to prompt and courteous service
- Developed systems for organizing reports and records to drive integrity
- Issued timely and accurate responses to both internal and external inquiries
- Coordinated incoming and outgoing shipments to maintain schedules.
Education
Online Diploma - Diploma in Travel And Tourism
E Learning College
07.2024
Advanced Diploma - Immigration And Law
CDI College
03.2020
High School Diploma -
CALC Secondary School
06.2016
Skills
- Excellent customer service
- Team player attitude
- Multilingual Proficiency
- Advanced itinerary planning
- Client Consultations
- Geography Knowledge
- Interpersonal communications
- Logistics support
- Time Management
- Multitasking Abilities
Certification
- Travel and Tourism Management, Alison (CDP Certified), 09/01/24
- Economics and International Business, IBM Institute, 06/01/18
Languages
English
Gujarati
Hindi
Urdu
Timeline
Travel Advisor
Akbar Booking Co.Pvt.Ltd
01.2024 - Current
Immigration Consultant
Freelancer
03.2022 - Current
Immigration Case Worker
Arsenault & Associates Immigration
03.2021 - 11.2021
Logistics Executive
TForce Logistics Canada Inc.
11.2018 - 09.2023
Logistics Specialist
CEVA Logistics Inc.
04.2017 - 09.2018
Advanced Diploma - Immigration And Law
CDI College
High School Diploma -
CALC Secondary School
- Travel and Tourism Management, Alison (CDP Certified), 09/01/24
- Economics and International Business, IBM Institute, 06/01/18
Online Diploma - Diploma in Travel And Tourism
E Learning College
Similar Profiles
HARIS AHARIS A
Reservation Executive at Akbar Online Booking Co.Pvt.LtdReservation Executive at Akbar Online Booking Co.Pvt.Ltd
TAUSIUYA SHAIKHTAUSIUYA SHAIKH
Sr Operations Executive at Akbar Online Booking Co Pvt LtdSr Operations Executive at Akbar Online Booking Co Pvt Ltd
Bharathakala NarayananBharathakala Narayanan
Executive at Booking & FWAQ Creation, Booking Recon,Invoicing,Executive at Booking & FWAQ Creation, Booking Recon,Invoicing,