Alex Tam
Vancouver
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Assistant
McKim Care Pharmacy
10.2025 - Current
- Process emails, enrollment forms, and prescriptions, ensuring accurate and timely handling of patient information.
- Prepare medication and shipping labels, package orders, and coordinate deliveries with various courier services.
- Answer phone calls and communicate with clients in a professional, courteous manner to support customer needs.
- Manage inventory and incoming supplies, maintaining organized and up-to-date stock records.
Section Head
Rover Scout
09.2021 - Current
- Planning and organising activities and camps with other groups and scouts
- Lead other scout leaders in training youth members
- Work with other section leaders on providing exciting and intriguing weekly programs
- Communicate with parents and promote the achievement of badges and awards
Stocker
Costco Wholesale Canada
07.2024 - 09.2025
- Maintain and replenish inventory to ensure a well-stocked, organized, and customer-friendly shopping experience.
- Assist in receiving shipments, unloading pallets, and efficiently stocking merchandise.
- Monitor inventory levels and rotate stock following the FIFO rule.
- Provide excellent customer service by helping shoppers locate products and answering inquiries.
- Operate warehouse equipment such as pallet jacks while adhering to safety protocols.
Quartermaster
Venturer Scout
09.2018 - 06.2020
- Maintaining inventory of the group’s equipment
- Make sure equipment is in good condition
- Coordinate with event planner to ensure necessary equipment is packed and transported
Cashier
Teppan Kitchen
08.2017 - 03.2020
- Effective communication with customers
- Count money at the end of each shift to ensure that amount is correct
- Food preparation
- Maintain and clean area for customers and staff
Education
Bachelor of Arts - Environment And Sustainability, Minor in Geographic Information Science And Geographical Computation
University of British Columbia
Vancouver, BC04.2025
Associate of Science -
Langara College
Vancouver, BC04.2022
High School Diploma -
David Thompson Secondary School
Vancouver, BC06-2020
Skills
- Have over 2 years of customer service experience at a fast-paced environment
- Recognized by colleagues and customers as a detail-oriented and friendly worker
- Fluent in Cantonese and English
- Intermediate in Mandarin
- Flexible and effective communicator with multitasking, organizational, and leadership skills
Certification
- Chief Scouts Award
- Queen’s Venturer Award
- Medal of the Maple
- Bronze Cross
- Red Cross Level 10
- Certificate of Commendation
- EPJ Driver
Timeline
Office Assistant
McKim Care Pharmacy
10.2025 - Current
Stocker
Costco Wholesale Canada
07.2024 - 09.2025
Section Head
Rover Scout
09.2021 - Current
Quartermaster
Venturer Scout
09.2018 - 06.2020
Cashier
Teppan Kitchen
08.2017 - 03.2020
Bachelor of Arts - Environment And Sustainability, Minor in Geographic Information Science And Geographical Computation
University of British Columbia
Associate of Science -
Langara College
High School Diploma -
David Thompson Secondary School
SPECIAL INTERESTS AND ACTIVITIES
- An active individual who regularly participates in swimming and outdoor scouting activities
- An adventurous explorer who loves to travel around the world