Harsh Anand Maurya
Mississauga,ON
Summary
Seasoned Insurance Advisor (Home Auto) with solid background in understanding and advising clients on complex insurance policies. Strengths lie in fostering lasting relationships, providing comprehensive client support, and delivering strategic guidance to meet diverse insurance needs. Previous roles included significant impact through increased customer satisfaction rates due to tailored advice and personalized service offerings.
Overview
9
9
years of professional experience
Work History
Licensed Insurance Advisor
RBC Insurance
Mississauga
08.2022 - Current
- Highly motivated and results-oriented individual with a proven track record of success in the insurance industry. Possesses strong communication, interpersonal, and problem-solving skills with a focus on building and maintaining long-term client relationships. Adept at identifying client needs, recommending appropriate insurance solutions, and providing exceptional customer service. I Have won quarterly bonuses multiple times, won RBC performance awards and Power of Advice Quarterly award.
- Cultivate and maintain strong client relationships through regular communication, needs assessments, and ongoing support.
- Proactively identify and address client concerns and inquiries.
- Build trust and establish long-term partnerships with clients.
- Develop and implement effective sales strategies to achieve individual and team sales targets.
- Generate new business leads through various channels, including referrals
- Conduct presentations and product demonstrations to educate clients on insurance options.
- Maintain a comprehensive understanding of various insurance products, including Home & Auto.
- Stay abreast of industry trends and regulatory changes.
- Provide accurate and informative advice to clients on insurance coverage options.
- Provide exceptional customer service by promptly responding to client inquiries, resolving issues, and ensuring client satisfaction.
- Handle client complaints effectively and professionally.
- Maintain accurate and up-to-date client records.
- Adhere to all relevant insurance regulations and compliance standards.
- Maintain professional licenses and certifications as required.
- Strong communication, interpersonal, and presentation skills.
- Self-motivated and results-oriented with a strong work ethic.
- Strong organizational and time-management skills.
- Proficiency in relevant computer software applications Like Salesforce and Guidewire.
- Possess a valid OTL license in multiple provinces like ON, AB, NS, BC, NB, SK, PEI
Lead Flight Attendant
Air India
New Delhi, India
07.2015 - 05.2022
- Leadership & Supervision, Team Management, Problem-Solving, Clear & Concise Communication, Active Listening, Interpersonal Skills, Problem-Solving, Conflict Resolution.
Education
Bachelor of Arts - Political Science
University Of Delhi
New Delhi, India01-2012
Pursuing CIP - Cleared C130
Insurance Institute Of Canada
Skills
- OTL License
- Pursuing CIP
- Expert in Guidewire, Salesforce etc
- 2 years Personal Lines Insurance Underwriting experience
- Risk Assessment
- Policy Analysis & Interpretation
- Underwriting Rules & Guidelines
- Policy Binding & Authorization
- Claims Analysis
- Expert in Report Analysis eg MVR, A, Iclarify etc
- Portfolio Analysis
- Customer Service
- Communication (Verbal & Written)
- Interpersonal Skills
- Negotiation & Persuasion
- Leadership & Teamwork
- Decision-Making
- Problem-Solving
- Analytical & Critical Thinking
- Time Management & Organization
- Client Relationship Building
- Relationship Management
- Strategic Thinking
- Adaptability & Flexibility
- Continuous Learning
Timeline
Licensed Insurance Advisor
RBC Insurance
08.2022 - Current
Lead Flight Attendant
Air India
07.2015 - 05.2022
Bachelor of Arts - Political Science
University Of Delhi
Pursuing CIP - Cleared C130
Insurance Institute Of Canada
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