Kevin Kim

Langley,BC

Summary

Experienced bank teller with a strong focus on customer service and meticulous attention to detail. Committed to executing efficient and accurate financial transactions, consistently surpassing performance goals and delivering exceptional results in diverse banking operations.

Overview

years of professional experience

Work History

Customer Experience Associate

TD Canada Trust

02.2023 - Current

Transaction Processing: Conducted various financial transactions, including deposits, withdrawals, check cashing, and account transfers, while adhering to bank policies and security procedures.
Product Promotion: Informed customers about TD Bank's products and services, identifying opportunities to meet their financial needs and suggesting appropriate solutions.
Balancing Cash Drawer: Maintained an accurate and balanced cash drawer at all times, minimizing discrepancies and ensuring the integrity of financial transactions.

Inside Cook

Katana Japanese Restaurant

07.2022 - Current

Food Safety: Adhered to strict food safety and sanitation standards, ensuring the safe handling of ingredients and cleanliness of the dining area.
Team Collaboration: Worked seamlessly with kitchen staff, bartenders, and servers to ensure efficient service flow and a cohesive team environment.
Customer Feedback: Solicited feedback from diners, promptly addressed any concerns or issues and relayed valuable feedback to management for continuous improvement.

Assistant Manager

Rainbow Swimsuit Corp

09.2018 - 04.2022

Online Store Management: Oversaw the day-to-day operations of the online platform, ensuring product listings,
pricing, and inventory levels were accurate and up-to-date.
Sales and Revenue Growth: Developed and executed strategies to drive online sales, including product
promotions, upselling techniques, and targeted marketing campaigns.
Customer Experience: Prioritized customer satisfaction by optimizing website usability, implementing user-friendly
navigation, and promptly addressing customer inquiries and concerns.

Education

Bachelor's - Golf Course Management

Korea Golf University

Gangwon-do, Republic Of Korea

12.2021

Certificate - Joinery

University of The Fraser Valley

Chilliwack, BC

03.2017

Skills

Technical Support and Assistance
Quality Assurance Evaluation
High-Volume Environments

Confidentiality Requirements
Efficient Service
Customer Care

Additional Information

Fluent in Korean
Fluent in English

Timeline