Elpitha (Hope) Blanco
Niagara Falls,ON
Summary
Dynamic professional with a strong background in customer service and technical support, demonstrated during tenures at Walmart and House of Style. Excelled in office coordination and data entry, achieving high accuracy levels in fast-paced environments. Skilled in kitchen operations and adept at enhancing customer experiences, showcasing a blend of hard and soft skills critical for diverse roles.
Overview
18
18
years of professional experience
Work History
OMNI Associate
Walmart
06.2022 - Current
- provide customer service, prioritizing moments over task
- prepare and dispense online orders to customers and third party delivery
- recover damaged or stolen items and return to designated area log/defective merchandise slip
- ensure work area is clean, neat and organized
- assist with tasks outside work group
Receptionist
House of Style
03.2020 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
Garrisons Grill
04.2007 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked coolers, shipment orders
- cleaned kitchen, dishes, sweep, mop
Education
High School Diploma -
Fort Erie Secondary
Fort Erie, ON06-1987
Skills
- Customer service
- Technical support
- Data entry
- Office coordination
- kitchen exexperience
Languages
English
Native or Bilingual
Greek
Full Professional
Timeline
OMNI Associate
Walmart
06.2022 - Current
Receptionist
House of Style
03.2020 - 01.2022
Cashier
Garrisons Grill
04.2007 - 03.2020
High School Diploma -
Fort Erie Secondary
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