Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jamila Bell

Toronto Canada & USA,USA

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

SureCall Contact Centres
08.2018 - 08.2023
  • Giving customers information about products and services of clients
  • Assisting customers with complaints and questions
  • Opening claims on customers behalf for products and services of clients
  • Organizing and entering information in databases.
  • Coordinated customer service team projects, achieving successful on-time completion.

Social Media Account Manager/ Content Writer

BeautyPlus App
06.2022 - Current
  • Managing Pinterest account, 5-8 posts per day
  • Occasionally managing and creating posts for Instagram
  • Responding back to audience direct messages
  • Coming up with engaging ideas and content
  • Creative content writing for blog
  • Develop strategic plans and determine the most suitable
  • Advertising channels to reach target audiences effectively.

Photographer

Ocus
05.2023 - Current
  • Brand Photographer / OCUS/ Canon DSLR
  • Present- Remote
  • Setting up photo shoots with clients
  • Editing images through Adobe and Lightroom
  • Revising images if needed to clients' liking and satisfaction .
  • Digitally edited photos to enhance appearance.
  • Took photos from different angles and perspectives to capture perfect images.

Administrative Assistant

Pinnacle Security
01.2016 - 07.2018
  • Scheduling appointments, meetings, filling guards shifts
  • Researching files and records
  • Handling biweekly payroll cheques
  • Write and distribute email, correspondence memos, letters, faxes and forms.

Firm / Paralegal Administrative Assistant

Jennifer Klotz Law
02.2015 - 06.2016
  • Working alongside Lawyers
  • Organizing law firm files
  • Creating legal documents via excel and word.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Education

Master of Arts - Office Administration

Seneca College of Applied Arts And Technology
North York, ON

New Media - Journalism

Seneca College of Applied Arts And Technology
North York, ON

Paralegal -

Seneca College
Toronto, ON

REMIC Mortgage Agent Certificate

REMIC

Skills

  • Time Management Skills
  • Excellent Interpersonal skills
  • Business Communication skills
  • Ability to problem solve
  • Ability to work under pressure
  • Objective- To grow within a company and represent that company with my known capabilities, skills and positive go-getter attitude

Additional Information

  • Awards , Perfect attendance reward with SureCall Contact Centres.
  • Excellent call quality and client servicing award with SureCall Contact Centres.
  • My travel blog was highlighted in “must read” lists by 10+ industry publications,
  • Shown on the first page on google with many popular keywords.
  • Received honor roll.

Timeline

Photographer

Ocus
05.2023 - Current

Social Media Account Manager/ Content Writer

BeautyPlus App
06.2022 - Current

Customer Service Representative

SureCall Contact Centres
08.2018 - 08.2023

Administrative Assistant

Pinnacle Security
01.2016 - 07.2018

Firm / Paralegal Administrative Assistant

Jennifer Klotz Law
02.2015 - 06.2016

Master of Arts - Office Administration

Seneca College of Applied Arts And Technology

New Media - Journalism

Seneca College of Applied Arts And Technology

Paralegal -

Seneca College

REMIC Mortgage Agent Certificate

REMIC

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Jamila Bell