Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaymi Seemann

Jaymi Seemann

Balcolyn, Australia

Summary

I am a dynamic individual with a passion for creativity and innovation. With a background in customer service, I thrive on challenges! My diverse skill set, combined with a relentless drive to learn and grow, sets me apart from others. I am not just a problem-solver; I am a solution architect, always striving to find inventive approaches to complex issues. My dedication to excellence, coupled with a collaborative spirit, enables me to excel in any environment. I am not just seeking a job; I am seeking an opportunity to make a meaningful impact and leave a lasting legacy!

Overview

8
8
years of professional experience

Work History

Optical Assistant

Specsavers
11.2018 - 03.2024
  • Maintain clean, organized and well-stocked examination rooms by resetting spaces between appointments.
  • Investigate and resolve customer complaints and adjust and repair customer eyewear.
  • Maintain calm demeanor during high-volume periods and special events.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conducted vision screenings using specialized equipment.

Support Worker

Prospect Hill
07.2020 - 11.2022
  • Organised leisure activities for clients in the community.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Assisted clients with personal care, such as showering and dressing.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.

Barista

Christine's Cafe
04.2018 - 11.2018
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Greeted guests with pleasant smile and superior customer service.
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.

Waitress/Barista

Pavillion Cafe
07.2016 - 04.2018
  • Took orders for food and drinks and delivered them to guests.
  • Communicated daily specials to customers.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.

Pharmacy Assistant

Bonnells Bay Pharmacy
11.2015 - 02.2017
  • Helped pharmacy staff prepare medications and fill orders.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.

Private Stable Hand

Ariana
01.2016 - 06.2016
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Maintained saddles, bridles and riding gear and helped fit to specific horses.
  • Worked with owner to determine ranch needs.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Maintained equipment with preventive maintenance and repairs.

Education

Cert III Individual Support - Online Education

TAFE
02.2019

High School Diploma -

Heritage College Lake Macquarie
04.2018

Barista Certificate -

Dane's Coffee Roasters
01-2018

Skills

  • Filing documents
  • Quick problem solver
  • Time management
  • People skills
  • Computer skills
  • Decision-making
  • Recordkeeping and Reporting
  • Strong Work Ethic
  • Meeting Preparation
  • Staff Management

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Support Worker

Prospect Hill
07.2020 - 11.2022

Optical Assistant

Specsavers
11.2018 - 03.2024

Barista

Christine's Cafe
04.2018 - 11.2018

Waitress/Barista

Pavillion Cafe
07.2016 - 04.2018

Private Stable Hand

Ariana
01.2016 - 06.2016

Pharmacy Assistant

Bonnells Bay Pharmacy
11.2015 - 02.2017

Cert III Individual Support - Online Education

TAFE

High School Diploma -

Heritage College Lake Macquarie

Barista Certificate -

Dane's Coffee Roasters

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Jaymi Seemann