Your Name
Summary
Reliable bilingual administrative assistant with years of experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing, transcription and translation skills. Dependable and quick-learning team player with impeccable and effective communication and organizational skills.
Overview
24
24
years of professional experience
Work History
Bilingual Administrative Assistant
Pacific Seafood
09.2014 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting families.
- Execute record filing system to improve document organization and management.
- Schedule office meetings and families appointments for team members.
- Collect new families information, create and maintain databases with demographics and contact information.
- Generate reports and type letters in Word, create spreadsheets in Excel and prepare PowerPoint presentations.
- Interact with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Restock supplies and place purchase orders to maintain adequate stock levels.
- Develop and update spreadsheets and databases to track, children's development and milestones.
- Support room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Translate important documents school wide for parents, staff and community.
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Executed record filing system to improve document organization and management
- Developed strategies to streamline and improve office procedures
- Created and maintained databases to track and record customer data
- Managed department budgets and generated financial reports for management review
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency
- Established administrative work procedures to track staff's daily tasks
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
- Transcribed and organized information to assist in preparing speeches and presentations
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Performed research to collect and record industry data
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources
Bilingual Administrative Assistant
Simmons Bank
09.2003 - 03.2007
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Coached new employees on administrative procedures, company policies and performance standards.
- Handled client correspondence and tracked records to foster office efficiency.
- Supported efficient meetings by translating when necessary, organizing spaces and materials, documenting discussions and distributing meeting notes.
- Maintained staff directory and company policy handbook for human resources department.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Paralegal/Front Office Manager
Law Office Of Barrett L Crawford P A
07.2002 - 09.2002
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Prepared legal briefs, motions and pleadings.
Bilingual Executive Assistant
Corning Cable Systems
04.2000 - 06.2002
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized envelopes, postage, and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Traveled abroad with Engineering Services team as assistant/translator for Head of Engineering Director.
- Translated reports and documents provided by Field Engineers in Portuguese and Spanish to English.
Education
Bachelor of Science - Foreign Languages Education
Universidad Industrial De Santander
Colombia 11.1994
Associate of Science - Early Childhood Education
Universidad Cooperativa De Colombia
Colombia11.1993
Skills
- Strong Organizational Skills
- Document and File Management
- Multitasking and Time Management
- Appointment Coordination
- Multi-Line Telephone Systems
- Correspondence Writing
- Data Entry Documentation
- Spreadsheet Management
- Database Maintenance
- Highly Efficient and Productive
- Microsoft PowerPoint
- Administrative and Clerical Support
- Fully bilingual in Spanish and English
- Writing and Editing Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Portuguese
Limited Working
Timeline
Bilingual Administrative Assistant
Pacific Seafood
09.2014 - Current
Bilingual Administrative Assistant
Simmons Bank
09.2003 - 03.2007
Paralegal/Front Office Manager
Law Office Of Barrett L Crawford P A
07.2002 - 09.2002
Bilingual Executive Assistant
Corning Cable Systems
04.2000 - 06.2002
Bachelor of Science - Foreign Languages Education
Universidad Industrial De Santander
Associate of Science - Early Childhood Education
Universidad Cooperativa De Colombia