Madeline Foster
Havelock,Qc
Summary
Experienced Professional with over 10 years of experience in Administration, Communications, and Product Management. Skilled in a variety of different areas I adapt easily to new challenges. Reputation for solving problems and being the go-to person for most web-related issues.
Overview
10
10
years of professional experience
1
1
Certification
Work History
E-Commerce Specialist
Schluter Systems
Ste-Anne-De-Bellevue, Quebec
05.2018 - 03.2020
- Maintained Hybris E-commerce product portal.
- Created website product landing pages and assisted with marketing promotions for all web-related activities.
- Displayed positive, professional, friendly, and high-energy willingness to assist through video, chat, or telephone interactions.
- Developed SEO user-friendly strategies to attract new customers which successfully increased E-comm sales by 15%.
- Supported sales teams, developers, and product managers to update the website.
- Go-to person for all SEO and website-related activities.
Senior Technical Writer
Morgan Stanley
Montreal, Quebec
01.2016 - 05.2018
- Drafted user technical guides, and quick reference cards.
- Created and maintained information product webpages for new product launches.
- Utilized writing, editing, and proofreading skills to produce engaging web content pages.
- Collaborated with corporate executive teams to develop and promote new products and services.
- Documented technical workflows for end users.
- Responsible for Windows 10 firm-wide migration initiative.
General Administrator
Various
Montreal, Quebec
01.2010 - 03.2016
- Trained new employees on proper protocols and standards in regard to logistics and product purchasing such as; naming conventions, ACE manifest requirements, and shipping details.
- Assisted in recruiting, hiring, and training team members on various computer databases.
- Collaborated with teams to ensure SEO, social media, and marketing goals were met.
- Performed administrative duties including; order entry, data verification, inventory, purchasing, accounting (invoices), and other general administrative tasks.
- 100% accuracy rate for validating data, creating purchase orders and invoicing.
Education
Computing And Network Communications - Computer Sciences
Riverside Technology
Lasalle, Qc02.2005
Community Recreation And Leadership - Recreation Leadership
Dawson College
Montreal06.2001
Skills
- WordPress, HTML & CSS
- Data Analysis
- Digital Product Marketing
- E-Commerce
- Content Management
- SEO, SMM, CRM
Certification
Hubspot Digital Marketing Certification
Timeline
E-Commerce Specialist
Schluter Systems
05.2018 - 03.2020
Senior Technical Writer
Morgan Stanley
01.2016 - 05.2018
General Administrator
Various
01.2010 - 03.2016
Computing And Network Communications - Computer Sciences
Riverside Technology
Community Recreation And Leadership - Recreation Leadership
Dawson College
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