Summary
Overview
Work History
Education
Skills
Timeline
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Aura Valencia

Calgary,AB

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks Sunterra
01.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Shift Manager

McDonald's Philippines
04.2016 - 05.2023
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Troubleshot equipment to reduce service calls and downtime.
  • Coordinated merchandising, promoted new products and increased brand awareness.

Education

Bachelor of Science - Business Administration in Marketing Management

Bataan Peninsula State University
Balanga City, Bataan, Philippines
03.2016

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • POS Systems
  • Customer Service
  • Time Management
  • Attention to Detail
  • Adaptable and Flexible
  • Reliable and Dependable

Timeline

Barista

Starbucks Sunterra
01.2024 - Current

Shift Manager

McDonald's Philippines
04.2016 - 05.2023

Bachelor of Science - Business Administration in Marketing Management

Bataan Peninsula State University

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Aura Valencia