Charles-Jaret Bourassa
Toronto,ON
Summary
Engaging professional committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
6
6
years of professional experience
Work History
Bartender
Walrus FreeHouse Collective
Toronto
09.2022 - 07.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
Affiliate Manager
Self Employed
11.2020 - 07.2021
- Developed and implemented affiliate marketing strategies to drive traffic, sales, and leads.
- Managed budgeting process for all affiliate marketing activities including tracking expenses and ROI.
- Collaborated with internal teams such as product development, design, legal, finance in order to execute successful campaigns.
- Optimized campaigns through A and B testing of creative assets and landing pages in order to maximize conversions and ROI.
- Tracked key metrics such as clicks, impressions, signups and conversions using analytics tools like Google Analytics and Adobe Analytics.
Construction Skilled Laborer
Betula Development
Toronto
12.2018 - 06.2020
- Assisted in the demolition of existing structures and removal of debris.
- Operated power tools such as saws, drills, grinders, sanders.
- Built forms for pouring concrete foundations or slabs.
- Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Displayed high standards for quality workmanship and routinely double-checked work.
Education
Bachelor of Arts - Criminal Justice
Ryerson University
Toronto, ON05-2016
Bachelor of Arts - Police Foundations
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON05-2011
Skills
- Multilingual in French and English
- Basic accounting
- Menu Memorization
- Data-driven decision-making
- Google Analytics
- Contract Negotiation
- Strategic Marketing
- B2C Marketing
Affiliations
- Basketball
- Volleyball
- Twitch Streamer
- Poker Player
Languages
French
Native/ Bilingual
Timeline
Bartender
Walrus FreeHouse Collective
09.2022 - 07.2024
Affiliate Manager
Self Employed
11.2020 - 07.2021
Construction Skilled Laborer
Betula Development
12.2018 - 06.2020
Bachelor of Arts - Criminal Justice
Ryerson University
Bachelor of Arts - Police Foundations
Sheridan College Institute of Technology And Advanced Learning
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