Ravleen Ravleen
Barrie,ON
Summary
Safety-conscious and security-focused team member with excellent communication skills and a keen eye for detail. Utilizes advanced security cameras to monitor premises and ensure personnel safety. Expertise in conflict resolution, remaining alert, attentive, and vigilant at all times. Responds promptly and takes proactive steps to intervene and diffuse potential trouble during criminal acts, fire, or medical emergencies. Talented security professional excelling in conducting thorough building patrols, securing entrances and exits, and maintaining constant surveillance of visitors. Skilled in writing detailed reports, updating records, and efficiently handling multiple tasks in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Guard
ABS Security
02.2023 - Current
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Housekeeping supervisor + front desk
Comfort inn and suites
07.2022 - 02.2023
- Scheduling interviews for housekeepers when needed
- Assisting employees with room assignments to ensure proper coverage
- Ensure all the staff is properly trained on chemicals and their job duties
- Assist with monthly linen and supply inventory
- Updating work orders for maintenance and room status at the front desk
- Performing dual job responsibilities sometimes covering the front desk when required
- Performing front desk responsibilities properly like balancing reports, and making corrections and adjustments
- Performing check-ins and check-out procedures
- Moreover, taking care of breakfast area, serving and making food for guests for arrivals.
Shift Supervisor
Firehouse Sub
01.2021 - 06.2022
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Top-notch customer service skills
- Participate in firehouse subs public safety foundation fundraising initiatives
- Maintains cleanliness and stock level
- Ensure guests warm welcome and provide them menu tour when visited the first time
- Ordering supplies when needed and check stock timely.
Crew Member
Osmow's
10.2019 - 12.2020
- Manage to complete tasks before end of the shift
- Stock up inventories
- Ensure all work done properly before closing and submit to the manager
- Take multiple orders and resolving complaints
- Assist the Manager to solve problems with particular task.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Hospitality Administration in Hotel & Resort (Co-op) -
Georgian College
Skills
- CCTV Monitoring
- Firearms Expertise
- Reliability
- Security Procedures Knowledge
- File Management
- Clerical Support
- Mail Distribution
- Front Office Management
- Customer Service
- Complaint Resolution
- Scheduling
- Superb surveillance skills
- Physical Stamina
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Smart Serve License
- Security Guard License
- First Aid Certified
- Full G License
Timeline
Security Guard
ABS Security
02.2023 - Current
Housekeeping supervisor + front desk
Comfort inn and suites
07.2022 - 02.2023
Shift Supervisor
Firehouse Sub
01.2021 - 06.2022
Crew Member
Osmow's
10.2019 - 12.2020
Hospitality Administration in Hotel & Resort (Co-op) -
Georgian College
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