Oluwaseyi Majekodunmi
Etobicoke,ON
Summary
An organized and passionate individual with a positive attitude. Trained artist and sales representative willing to learn, use my skills, and take on responsibilities that will meet your organization's goals and benefit the society at large.
Overview
2
2
years of professional experience
Work History
International Student Advisor
Unicaf Educational Services
09.2022 - 08.2023
- Assisted applicants with online enrolment for Bsc and Masters degree courses and admission process by contacting them via phone, verifying information to determine their eligibility, before uploading their documents for further evaluation.
- Followed up on sales and marketing opportunities, and support applicants until they are fully registered and company targets are met.
- Ensured proper documentation of incoming and outgoing mails and students' information
- Upselling and cross selling all partner universities and following up on applicants to make required payments when necessary
Customer Service Representative
Classic Factory
09.2021 - 05.2022
- Handled customer enquiries in a professional manner
- Contributed to a huge increase in revenue generation by upselling and services to customers
- Documented feedback provided by customers and presented reports to management to enable further improvement in products and services
- Participated in creating awareness of an existing product or service to new and existing customers through effective means of communication. Through this, customer retention and growth were exceeded.
- As a first point of contact, i handled and provided accurate resolutions to issues regarding payments and delivery of goods and services.
Education
Bachelor of Arts - Performing Arts
University of Ilorin
Kwara, Nigeria10.2018
Skills
- Customer relationship management
- Strategic sales knowledge
- Strong client relations
- Administrative skills
- Analytical and attentive to details
- Written and Communication skills
- Use of CRM, Slack, and Microsoft Office
- Ability to adapt quickly in a new and changing environment
Additional Information
I am currently an Art Management student at Centennial College, Story Arts Campus, Toronto enhancing and developing my skills in Art Management and Administrative tasks.
Timeline
International Student Advisor
Unicaf Educational Services
09.2022 - 08.2023
Customer Service Representative
Classic Factory
09.2021 - 05.2022
Bachelor of Arts - Performing Arts
University of Ilorin
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