Technical Lead & D365 Solution Architect | 9+ Years IT Experience I am a Microsoft Dynamics specialist with a 9-year track record of delivering enterprise-level digital transformations. My expertise spans the full D365 ecosystem, with 4 years of deep focus on CRM implementations (Online and On-Premise), Power Platform, and complex system architecture. As a Technical Lead, I bridge the gap between business strategy and technical execution-managing development teams to deliver scalable, high-performance solutions across domains such as Business Analytics and Database Management. Core Expertise: Dynamics 365 (CRM): Expert in Customization, Configuration, and Extensions (Plugins, Workflows, JavaScript, C# .NET). Architectural Design: Specialist in Database Design, SharePoint Integration, and Cloud-to-On-Premise migrations. Data Strategy: Proven success using MS Dynamics Data Migration Manager for large-scale enterprise data imports. Leadership: Managed cross-functional technical teams to ensure on-time, high-quality project delivery. I currently hold an Open Work Permit and am available full-time.
Overview
10
10
years of professional experience
Work History
Senior Dynamics 365 CRM Consultant / Developer
FiNASAL
12.2024 - Current
Led the end-to-end implementation of CRM modules, resulting in improved data accuracy and streamlined reporting across the organization.
Architected custom D365 CRM solutions for remote clients, ensuring 100% alignment with complex business analytics requirements.
Received appreciation certificate for delivering technical solutions that enhanced client satisfaction.
Dynamics 365 CRM Consultant / Developer
Systems Limited
10.2023 - 09.2024
Spearheaded end-to-end Microsoft Dynamics 365 CRM implementations for global enterprise clients Collaborated with a Microsoft Inner Circle partner to deliver high-quality CRM solutions., ensuring scalable and high-performance system architecture.
Led data migration initiatives from legacy systems to D365 Online with specialized migration tools, ensuring 100% data integrity throughout the transition.
Optimized operational efficiency by 25% through the design of automated workflows and the deployment of Power Platform solutions, including Power Apps and Power Automate.
Collaborated with cross-functional teams and stakeholders to conduct GAP analysis and create technical design documentation for high-value projects, enhancing project alignment and execution.
Architected custom server-side extensions using C# and .NET assemblies, and developed client-side enhancements with JavaScript and Web Resources to meet complex business requirements.
Managed deployments across multiple environments with Azure DevOps, streamlining Software Development Life Cycle (SDLC) processes for efficient project delivery.
Microsoft Inner Circle partner
Senior Dynamics CRM / 360 CE Consultant
The Saudi Investment Bank / Finasal
04.2023 - 10.2023
Led technical management of large-scale CRM 360 CE projects as Technical Lead for cross-functional team, ensuring project alignment with strategic goals.
Coordinated collaboration between stakeholders to deliver project milestones 15% ahead of schedule, enhancing overall project efficiency.
Streamlined system performance for D365 Online, achieving significant latency reduction in high-volume transaction environments.
Consultant CRM
Systems Limited
07.2021 - 04.2023
Led data migration projects from legacy systems (CRM 2016/On-Premise) to D365 Online using Dynamics Data Migration Manager and custom SSIS packages to ensure seamless transition.
Collaborated with functional consultants to translate complex business requirements into technical design documents (TDD), aligning architecture with project goals.
Integrated CRM with third-party tools and Microsoft SharePoint, unifying document management for cross-departmental teams and enhancing collaboration.
Developed custom plugins, workflows, and JavaScript-based web resources to extend standard CRM functionality, improving user efficiency by 20%.
Senior Backend Developer (.NET/PHP)
Ashtex Solutions
11.2016 - 07.2021
Developed and maintained robust web applications using .NET Core, PHP, and JavaScript, enhancing user experience and functionality.
Designed complex database schemas, resulting in 25% faster data retrieval.
Spearheaded integration of SharePoint with CRM, streamlining document management for enterprise-level clients.