Nikhil Koduri

PROFESSIONAL SUMMARY:

• Proficient Microsoft Dynamics CRM Developer with over 5 years of experience implementing, customizing, and integrating Dynamics 365 Customer Engagement applications across Sales, Marketing, and Customer Service.
• Skilled in leveraging Power Platform (Power Apps, Power Automate, Dataverse), developing C# plugins and custom workflows, and enhancing user interfaces using JavaScript and web resources. Strong background in integrating Azure services, managing data migrations, and delivering scalable enterprise CRM solutions in hybrid environments.
• Tailored Dynamics 365 CE applications by customizing standard and custom entities, configuring business rules, and setting up views, dashboards, and process flows tailored to business processes in sales and service domains.
• Built Model-driven and Canvas apps using Power Apps to streamline user interactions, while automating business logic and approval chains through Power Automate for enhanced operational efficiency.
• Engineered server-side customizations using C# to extend Dynamics CRM capabilities, implementing plugins and workflow activities to encapsulate complex backend logic securely and efficiently.
• Applied advanced JavaScript and HTML web resources to provide conditional UI behavior, real-time validations, and interactive components for a seamless and responsive CRM user experience.
• Managed end-to-end data migration from legacy systems using SSIS with KingswaySoft, designing robust transformation logic and ensuring data quality through validation and cleansing procedures.
• Integrated Dynamics CRM with third-party platforms and enterprise systems via REST APIs and Azure services, including Logic Apps and Service Bus, to enable synchronous and asynchronous data exchange.
• Architected scalable data models in Dataverse, defining relationships, calculated fields, and business rules, while enforcing security through role-based access control and field-level permissions.
• Handled deployment across development, staging, and production environments using managed/unmanaged solutions, implementing CI/CD pipelines in Azure DevOps to maintain build integrity and release traceability.
• Delivered CRM rollouts in both cloud-hosted and on-premises environments, optimizing deployment approaches, performance tuning, and infrastructure setup to meet business and compliance requirements.
• Worked alongside stakeholders, testers, and analysts to interpret business needs, translate them into technical deliverables, document system behavior, and support validation through UAT and training.

Title: Microsoft Dynamics CRM Developer