SHAWNEIL WILLIAMS
Brampton
Summary
To find a job opportunity where I can apply myself and skills, with room for potential advancement
Overview
7
7
years of professional experience
Work History
Customer Service Representative
LifeLabs Medical Laboratory Services
11.2020 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Adecco Staffing Agency
10.2016
- ORDER PICKING
- ORDER PACKING - RESPONSIBLE FOR FILLING CUSTOMER ORDERS
- SHIPPING AND RECEIVING
Seasonal
Hudson’s Bay Company
12.2019 - 01.2020
- FITTING ROOM ATTENDANT
- CASHIER
- CUSTOMER SERVICE REPRESENTATIVE
- STOCK ASSOCIATE
Real Canadian Superstore
10.2019 - 11.2019
- CREATED AND SORTED LABELS
- PUT UP LABELS FOR VARIOUS DEPARTMENTS
- INVENTORY
Amazon Fulfillment Centre
04.2019 - 09.2019
- SHIPPING AND RECEIVING
- STOWING PRODUCTS INTO BINS
- RECEIVED PRODUCTS USING FREQUENCY SCANNER
Seasonal
Gap Inc.
05.2018 - 09.2018
- PALLETIZE BOXES
- ORDER PICKING AND PACKING
- SHIPPING AND RECEIVING
Education
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Sheridan College
01.2017
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Fletchers Meadow S.S
01.2014
Skills
- Effective Written Communication
- Team Collaboration Skills
- Strong Time Management
- Experienced with Microsoft Office Applications
- Quick Learning Ability
- Adaptable to Changing Environments
Languages
English
Full Professional
Timeline
Customer Service Representative
LifeLabs Medical Laboratory Services
11.2020 - Current
Seasonal
Hudson’s Bay Company
12.2019 - 01.2020
Real Canadian Superstore
10.2019 - 11.2019
Amazon Fulfillment Centre
04.2019 - 09.2019
Seasonal
Gap Inc.
05.2018 - 09.2018
Adecco Staffing Agency
10.2016
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Sheridan College
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Fletchers Meadow S.S