Connor MacDonald

• Acquired a mid-size commercial building service contractor firm.
• Assumed President role, responsible for managing 50+ employees, including supervisors, general manager, business development, financial controller.
• Established a strong culture of accountability by setting clear expectations and holding individuals accountable.
• Acted as sales manager and key account manager to high value clients, including fortune 100 clients, government agencies, and private enterprises.
• Improved communication and collaboration, resulting in higher performance and problem solving.
• Created a successful lead generation process by identifying high leverage leads, resulting in a higher close rate.
• Implemented software to track data in all aspects of business. Led implementations of felid management software, and Oracle NetSuite ERP and CRM to make data driven management and sales decisions.
• Responsible for a P&L with revenues in the millions, increased net earning by over 30% in the first 9 months by acting as Sales Manager and Sales Representative along with BDM.
• Personally closed nearly 70% of opportunities by leveraging strategic sales techniques, such as asking questions, establishing trust with the prospect, and closing with the "agenda close" method.
• Coached business development team by consistently keeping them focused on high-leverage tasks to create opportunities. Maintained a high level of support and accountability to business development to drive sales.

• Family business - participated in managing operations for a fast growing family business.
• Created and implemented training programs, SOP's, CRM and Work Management System, and continually improved processes and weak-points.
• Grew Commercial Cleaning aspect of business significantly, maintaining high production and efficiencies by an enhanced training and the utilization of software.
• Drove sales by implementing referral programs, marketing campaigns, and incentivizing employees to up-sell to consumer.
• Was responsible for P&L, and exceeding fiscal targets.

• Managed day-to-day business operations of small business.
• Became an local leader in the auto-detailing sector.
• Hired, trained, and managed several employees.
• Increased product and service offering, upselling valuable services to customers with great success.
• Built a customer list of over 400 customers, maintained a high standard and satisfaction.
• Constantly identifying bottlenecks in production, addressing them quickly.
• Sold business to a similar industry startup.

Confidential due to Non-Disclosure Agreement valid thru 08/2026.

• Collaborated with fellow partners and advisory members of a venture fund that owns stakes in 2 established startups, consisting medical software technology and management software for mining operations.
• Involved in expanding product offerings to oil and gas sector, and participated in the recruitment of key employees in UAE expansion project.
• Participate in monthly online team meetings, regularly converse with members and key employees. Participate and quarterly team meetings and events in Monaco with stakeholders and advisory members to identify high leverage actions to grow the companies.

Was appointed role by personal connection who serves as CEO after identifying opportunities during a conversation.