Summary
Overview
Work History
Education
Skills
References
Timeline
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Linh Ngo

Toronto,ON

Summary

Experienced Immigration Analyst with a strong background in immigration policies and regulations. Skilled in managing client relationships, analyzing legal documents, and preparing petitions. Specialized in temporary visas and permanent residency. Committed to maintaining up-to-date knowledge of immigration laws to provide accurate support to clients.

Overview

5
5
years of professional experience

Work History

Senior Immigration Analyst

Deloitte LLP
05.2022 - Current
  • Manage heavy caseloads from top-tiered business clients for various types of immigrant visa applications, such as employment-based visas and family-based visas, adhering to case turnaround time and maintaining a 24-hour response time.
  • Coordinate closely with other service providers, partners, and clients without supervision. Assist attorneys regarding clients' individual circumstances to provide a timely update on case progress, address queries, and manage expectations.
  • Compile data by conducting initial assessments based on client background, develop customized immigration strategies on a case-by-case basis.
  • Effectively trained juniors and new hires on complex immigration cases, fostering collaboration to address RFEs and promptly resolve any issues arising during the immigration process.

Visa Manager

Admission Hub Inc.
01.2020 - 04.2022
  • Studied Canadian immigration laws, policies, and performed analyses of policy changes, ensuring adherence to current immigration requirements.
  • Conducted comprehensive research on refusals and analyzed relevant case law, utilized findings to draft a persuasive letter for reconsideration, effectively presenting a compelling argument to challenge the initial decision.
  • Successfully coached, mentored, and trained a diverse group of 15+ employees from multiple markets. Additionally, executed monthly visa workshops for team members.
  • Provided recommendations for internal enhancement and implemented new technologies to streamline the standardized internal visa process and application tracking system resulting in proven records of approvals.

Education

Post-Degree Certificate - Global Business Management

The Humber College Institute of Technology And Adv
12-2019

Bachelor of Legal Studies - Law Studies

Vietnam National University
Hanoi, Vietnam
07-2018

License Certificate - Paralegal Studies

Seneca College of Applied Arts And Technology
Toronto, ON

Skills

  • Customer Relationship Management
  • Case Management
  • Legal research and analysis
  • Legal documentation and reporting

References

References available upon request.

Timeline

Senior Immigration Analyst

Deloitte LLP
05.2022 - Current

Visa Manager

Admission Hub Inc.
01.2020 - 04.2022

Post-Degree Certificate - Global Business Management

The Humber College Institute of Technology And Adv

Bachelor of Legal Studies - Law Studies

Vietnam National University

License Certificate - Paralegal Studies

Seneca College of Applied Arts And Technology

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Linh Ngo