Hi, I’m
Renaldo Hylton
From Curiosity to Clarity — Turning Complex Ideas Into Real-World Results
Toronto,ON
Summary
Results-driven Product Owner & Project Manager with extensive experience delivering enterprise technology implementations. Skilled at bridging business and technical teams to deliver high-impact solutions. Adept at Agile delivery, stakeholder management, and process optimization, ensuring seamless execution in complex environments.
Overview
12
years of professional experience
1
Certification
Work History
SilverBlaze Solutions
Product Owner
10.2022 - 02.2025
Job overview
- Owned the product vision, roadmap, and backlog for enterprise software implementations serving multiple clients
- Facilitated backlog refinement and sprint planning, ensuring alignment with strategic goals and timely delivery
- Wrote user stories and acceptance criteria in collaboration with developers, QA, and stakeholders
- Introduced Agile best practices to enhance team efficiency and improve delivery processes
- Partnered with stakeholders to prioritize features, ensuring alignment with business objectives
- Streamlined team-stakeholder communication, reducing feedback loops and improving collaboration
SilverBlaze Solutions
Project Manager
09.2018 - 10.2022
Job overview
- Delivered enterprise technology implementations for utility clients, enhancing overall client satisfaction
- Managed cross-functional teams (Development, QA, Support), ensuring seamless deployment and post-go-live success
- Developed detailed project plans with timelines, resource allocation, and risk mitigation strategies
- Facilitated regular client meetings, maintaining full transparency on project scope and progress
- Built standardized status reporting templates, reducing miscommunication and improving stakeholder alignment
- Successfully closed all projects within budget and aligned technical solutions with client objectives
- Established effective communication among team members for enhanced collaboration and successful project completion.
PharmaCommunications
Business Analyst
03.2015 - 01.2018
Job overview
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Partnered with cross-functional teams to gather and document requirements, ensuring alignment with stakeholder needs
- Analyzed business workflows and created process flow diagrams to optimize data integration for multilingual SaaS systems
- Improved SaaS system integration and operational efficiency through better documentation and workflows
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
PharmaCommunications
Systems Analyst
05.2013 - 03.2015
Job overview
- Provided technical support and troubleshooting for SaaS applications, ensuring client issues were resolved effectively
- Documented system issues and bug reports, streamlining communication with developers for faster resolution
- Conducted SaaS system testing and user acceptance testing (UAT), ensuring smooth feature adoption
- Translated complex technical issues into clear, actionable solutions for non-technical stakeholders
Education
University of Toronto
Project Management Certificate from Project Management
04-2021
University of Toronto
Business Analysis Certificate from Business Analytics
04-2017
Centennial College
Computer Systems and Networking Technology from Computer Networking
04-2004
Skills
- Project lifecycle planning
- Resource allocation
- Risk assessment & mitigation
- Stakeholder engagement
- Jira
- Product vision & roadmap development
- Driving product adoption
- Confluence
- SDLC processes
- SaaS
Certification
- Certified Scrum Product Owner, 001569420, Scrum Alliance, 2023
- Entry Certificate in Business Analysis, ECBA42650, IIBA, 2018
Languages
English
Native or Bilingual
Timeline
Product Owner
SilverBlaze Solutions
10.2022 - 02.2025
Project Manager
SilverBlaze Solutions
09.2018 - 10.2022
Business Analyst
PharmaCommunications
03.2015 - 01.2018
Systems Analyst
PharmaCommunications
05.2013 - 03.2015
University of Toronto
Project Management Certificate from Project Management
University of Toronto
Business Analysis Certificate from Business Analytics
Centennial College
Computer Systems and Networking Technology from Computer Networking
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