Summary
Overview
Work History
Education
Skills
Languages
Badminton
Timeline
Generic

Shubh Joshi

Barrie

Summary

Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver comfortable working in fast-paced environments with minimal oversight. Excellent skills in HRIS systems and file management systems.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Concentrix
06.2023 - 01.2024
  • Took customer orders and prepared food and drinks
  • Handled cash and card transactions
  • Cleaned and maintained the cafe
  • Provided excellent customer service.

Manager

South Street Burger
08.2022 - 06.2023
  • Managed a team of 12 employees and oversaw daily operations across the restaurants
  • Created employee work schedules, ordered supplies, managed inventory, and handled cash/credit card transactions
  • Interacted with customers to ensure satisfaction and maintained a clean and organized cafe environment
  • Developed strong leadership skills, ability to work under pressure, and experience in customer service, financial management, and team building.

Education

Post Graduate Certificate - Human Resource Management

Conestoga College
Kitchener, Ontario
12.2023

BBA - Business Administration

Ahmadabad University
Gujarat, India
07.2022

Skills

  • Customer Service
  • Problem-solving abilities
  • Critical Thinking
  • Customer Relations
  • Computer Proficiency
  • Conflict Resolution
  • Maintains confidentiality
  • Employee Relations
  • Microsoft Office and
  • Staff recruiting and retention
  • Negotiation

Languages

English
Full Professional
Hindi
Native or Bilingual

Badminton

Have played it professionally back in my India.

Timeline

Customer Service Representative

Concentrix
06.2023 - 01.2024

Manager

South Street Burger
08.2022 - 06.2023

Post Graduate Certificate - Human Resource Management

Conestoga College

BBA - Business Administration

Ahmadabad University

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Shubh Joshi