Zyanya Orozco
Buena Park
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
King Pharmacy
01.2021 - 01.2023
- Assisted in patient consultations, providing medication information and usage guidance.
- Coordinated prescription processing, enhancing workflow efficiency and accuracy.
- Implemented safety protocols to minimize errors and ensure a secure working environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Entered and processed patients' prescriptions into internal system.
Pharmacy Technician
6122 Pharmacy
11.2019 - 01.2023
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Established and updated patient profiles, including lists of medications and insurance details.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
- Created new customer profiles and updated information in pharmacy computer systems.
- Reviewed and monitored patient medication files and lab data in hospital setting.
- Counseled patients on appropriate use of over-the-counter and prescription medications.
- Prepared medication labels with item name and quantity.
- Verified prescriptions by contacting physicians' offices and receiving approval.
- Answered patient questions regarding medication.
Pharmacy Technician
Healthy Family Pharmacy
03.2009 - 11.2019
- Process Medication Orders and Prescriptions
- Identify types of medication with labels on bottles along with directions on usage
- Fill prescription bottles with medications needed
- Collect required data for prescriptions that patients needed to be filled
- Collect required data for billing processing
- Assist in maintaining stock and assist in receiving orders that help stock Pharmacy
- Enter required data into database to keep control of inventory
- Maintain orderly, clean, professional work place on daily basis
Education
Pharmacy Technician -
South East ROP
2008
Skills
- Stocking shelves
- Drug inventory control
- Ordering and stocking medications
- Pharmacy operations
- Verifying orders
- Point of sale systems proficiency
Education and Training
480,Other
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
King Pharmacy
01.2021 - 01.2023
Pharmacy Technician
6122 Pharmacy
11.2019 - 01.2023
Pharmacy Technician
Healthy Family Pharmacy
03.2009 - 11.2019
Pharmacy Technician -
South East ROP