Summary
Overview
Work History
Education
Skills
Education and Training
Languages
Timeline
Generic

Zyanya Orozco

Buena Park

Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Overview

14
14
years of professional experience

Work History

Pharmacy Technician

King Pharmacy
01.2021 - 01.2023
  • Assisted in patient consultations, providing medication information and usage guidance.
  • Coordinated prescription processing, enhancing workflow efficiency and accuracy.
  • Implemented safety protocols to minimize errors and ensure a secure working environment.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Entered and processed patients' prescriptions into internal system.

Pharmacy Technician

6122 Pharmacy
11.2019 - 01.2023
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Reviewed and monitored patient medication files and lab data in hospital setting.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Prepared medication labels with item name and quantity.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Answered patient questions regarding medication.

Pharmacy Technician

Healthy Family Pharmacy
03.2009 - 11.2019
  • Process Medication Orders and Prescriptions
  • Identify types of medication with labels on bottles along with directions on usage
  • Fill prescription bottles with medications needed
  • Collect required data for prescriptions that patients needed to be filled
  • Collect required data for billing processing
  • Assist in maintaining stock and assist in receiving orders that help stock Pharmacy
  • Enter required data into database to keep control of inventory
  • Maintain orderly, clean, professional work place on daily basis

Education

Pharmacy Technician -

South East ROP
2008

Skills

  • Stocking shelves
  • Drug inventory control
  • Ordering and stocking medications
  • Pharmacy operations
  • Verifying orders
  • Point of sale systems proficiency

Education and Training

480,Other

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

King Pharmacy
01.2021 - 01.2023

Pharmacy Technician

6122 Pharmacy
11.2019 - 01.2023

Pharmacy Technician

Healthy Family Pharmacy
03.2009 - 11.2019

Pharmacy Technician -

South East ROP
Zyanya Orozco