Zyan George
Santa Rosa
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Server
Ozzie’s Grill
07.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Courtesy Clerk
Safeway
08.2020 - 07.2021
- Worked closely with front-end staff to assist customers
- Assisted customers with price checks, heavy items and finding products
- Packaged or bagged purchases and helped move items to vehicle
- Placed customer items into bags using proper techniques to protect delicate items separate into different groups
- Evaluated safety and security concerns and reported to leadership as appropriate
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints
- Maintained store cleanliness and sanitation through store guidelines
- Greeted every customer with smile, a friendly manner and personalized support to drive store loyalty
Education
High School - undefined
Maria Carrillo High School
Santa Rosa, CAHigh School - undefined
Fountain Hills High School
Fountain Hills, AZSkills
- Dependent: Is on time on a daily schedule
- Hard working: Able to perform duties that are required
- Courtesy: Am polite and can handle any situation under pressure
- Leadership: Trained new employees
- Communication: Interact with customers
- Teamwork: Works well in a group setting
- Menu memorization
- Safe food handling
- Food safety practices
- Multitasking and organization
- Customer service
Timeline
Server
Ozzie’s Grill
07.2022 - Current
Courtesy Clerk
Safeway
08.2020 - 07.2021
High School - undefined
Maria Carrillo High School
High School - undefined
Fountain Hills High School
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