Zuzana Conkova

• Provide exceptional service and prioritize our customers in order to accomplish our company's brand mission!
• Multitasking and great team worker and ability to finish any tasks on time, including layout planning based on the stock availability, sales and checking the warehouse quantity
• Strong communication between the SF leaders and the management in order to reach the company's sales target
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Skilled at working independently and collaboratively in a team environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Paid attention to detail while completing assignments.

New store opening relocation to first Canadian place at the financial district where I have obtained my supervisor position

• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Self-motivated, with a strong sense of personal responsibility.
• Organized and detail-oriented with a strong work ethic.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.
• Developed and maintained courteous and effective working relationships.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Managed time efficiently in order to complete all tasks within deadlines.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Answered questions about store policies and addressed customer concerns.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Fostered positive customer relations by resolving complaints and inquiries promptly.

• Ability to follow standards
• Ability to work flexible days (including overnights, weekends and early mornings)
• General house keeping duties
• Consistent customer focus