ZUN LIU
Brossard,QC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Supervisor of Operations
YUL5 Amazon Sorting Center
08.2020 - Current
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
Branch Manager
TCL Group Co., Ltd
07.2000 - 08.2018
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
Education
Master of Science - Software Engineering
Shanghai Jiao Tong University
Shanghai, China04.2010
Bachelor of Science - Commerce And Business Administration
Harbin Engineering University
Harbin, China07.2000
Skills
- Budget Planning
- Facilities Inspection
- Maintenance Oversight
- Schedule Coordination
- Inventory Control
Languages
English
Professional Working
French
Limited Working
Timeline
Supervisor of Operations
YUL5 Amazon Sorting Center
08.2020 - Current
Branch Manager
TCL Group Co., Ltd
07.2000 - 08.2018
Master of Science - Software Engineering
Shanghai Jiao Tong University
Bachelor of Science - Commerce And Business Administration
Harbin Engineering University
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