Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zulma Arevalo

Glendale

Summary

Versatile and dynamic professional with experience in customer service, education, and health sectors, notably with CVS. Excelled in roles requiring exceptional communication, problem-solving abilities, and adaptability. Proven track record of enhancing customer experiences and streamlining operations, leveraging both digital collaboration tools and emotional intelligence.

Overview

5
5
years of professional experience

Work History

Romain Empire Living Skills

Educator
02.2020 - Current

• Complete all required documents/daily as outlined in support services

• Teach/ assist consumer with routine daily living tasks, meal/menu prep, grocery, shopping, grooming, bathing, money management, and developing job skills

CVS

Customer Service Rep
10.2022 - 08.2024

• Retail Store Associate plays a critical role in delivering exceptional customer experiences and supporting pharmacy team.

• Responsible for ensuring that customers receive top-notch service, resolving any issues promptly, and maintaining a clean and organized store environment

Infiniti Health

Covid Tester
08.2021 - 06.2022

• Responsible for conducting and analyzing the results of COVID-19 Rapid Antigen testing.

• Collect and prepare specimens and relevant documentation assuring accuracy in labeling and documenting.

Education

Glendale Community College
Glendale, CA

Medical Office Administrators - 9 Months

UEI College
6055 Pacific Boulevard, Huntington Park, CA 90255
05.2020

High School Diploma -

Pueblo High School
Lincoln, CA
06.2018

Skills

    -communication

    -time management

    -self-motivation

    -adaptability

    -self-discipline

    -problem solving abilities

    -digital collaboration tools

    -emotional intelligence

    -organizational skills

Timeline

CVS

Customer Service Rep
10.2022 - 08.2024

Infiniti Health

Covid Tester
08.2021 - 06.2022

Romain Empire Living Skills

Educator
02.2020 - Current

Glendale Community College

Medical Office Administrators - 9 Months

UEI College

High School Diploma -

Pueblo High School
Zulma Arevalo