Excel
Zulfiqar Hussain
Milton,Canada
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Sales Manager
Meadowvale Honda
11.2018 - Current
- Exceeded Dealership Sales Targets by 45%
- Maintained online merchandising of all inventory
- Hiring and coaching Sales Team
- Successfully Developed and implemented process for Service Drive through Sales
- Implemented daily, weekly, monthly and yearly performance trackers
- Conducted weekly meeting with Sales Staff and F&I Managers to review programs from manufacturer as well as from banks.
- Helping Sales Staff to close deals with early Manager Involvement
- Managed to have customer experience index above zone
- Documented and implemented process for vehicle delivery
- Trained admin staff to perform daily duties according to expectations.
- Daily Communication to update Sales Tracking to all team members
- Successfully Implemented monthly target achievers program.
- Monthly Business Review meeting with Group
- Submission of required inventory forecast to manufacturer.
- Appraisals / Trade-In evaluations by using V-Auto to maximize chances of winning trade as well as deal.
- Meeting every customer to offer best customer experience.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Supervised sales team of 23 people, stepping in to support employees and deliver smooth sales processes for clients.
- Organized promotional events and interacted with community to increase sales volume.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Held weekly meetings with Sales Team to identify techniques to overcome sales objections.
- Developed and implemented comprehensive salesperson training program.
- Improved sales processes to streamline customer retention strategies.
- Developed strategic relationships with key suppliers to foster profitable business initiatives.
- Developed innovative marketing campaigns to increase engagement with targeted clients.
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
- Increased monthly gross sales and exceeded goals for sales, revenue and profit margins by150%.
- Reorganized and optimized leads management by implementing 360 CRM solution.
- Resolved customer issues quickly to close deals and boost client satisfaction
- Tracked pipeline sale data, won vs. lost opportunities and lead response times with CRM
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates
- Evaluated performance against goals and implemented appropriate development plans
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
Sales and Leasing Consultant
Meadowvale Honda
07.2013 - 10.2018
- Technical presentations to address customer’s needs
- Utilizing tablet during on floor presentation
- Maintained high-level executive contact and built strong relationship with assigned customers
- Delivered in-depth and high-level demonstration drives with customer
- Detailed report to sales manager after each product presentation, to get direction to handle customer’s objections
- Worked with sales team efficiently and effectively to generate maximum business opportunity
- Assisted Delivery Team to have smooth delivery.
- Top sales person for 5 years in row and winner of Honda Counsel of Sales and Leadership.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Built and maintained strong relationships with potential customers and families to encourage them repeat business.
- Identified, established and maintained positive relationships with customers to drive ongoing referrals.
- Generated leads for sales through database calls.
- Introduced and monitored effective lease renewal programs to retain maximum customers
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Sourcing Manager
Synergies Sourcing
09.2007 - 12.2012
- Designed different formats to monitor approval process of product development closely
- Implemented Spectrophotometer Setup and usage for color approvals
- Developed process Preproduction approvals of all accessories
- Implemented process to follow up with nominated suppliers for trims/accessories from order placement to getting trims for production from Hong Kong / Taiwan
- Buffalo / Tommy Hilfiger / Arrow / Izod / Bass / PVH / Gear for Sports are some customers handled.
- Managed average of 7 Million worth of business yearly
- Administered agreements by negotiating change orders, executing contract extensions and resolving administrative issues.
- Collaborated with strategic partners to develop and manage key performance indicators and quality assurance processes.
- Developed and implemented strategic sourcing procedures and control systems to reduce costs.
- Participated in placement business meetings to collect and relay sourcing assignment details.
- Calculated and reported actual and projected sourcing savings by spend categories.
- Analyzed spend data to identify and execute cost-savings, cost-avoidance and value analysis opportunities.
- Managed and coordinated communications with candidates during interview and hiring process.
- Managed and developed relationships with suppliers to attain maximum cost efficiency and leverage buying power.
Education
PGD Diploma - Computer Sciences
National College
LBachelor of Science - Mathematics / Statistics
University of The Punjab
Business Management
Citi College
Toronto 2023 - 2024
Skills
- Buying / Sourcing / Negotiations
- Product Development
- Trend Analysis
- Performance Tracking and Evaluations
- Business Growth and Retention
- Client Needs Assessment
- Consultative Sales Approach
- Inventory Accuracy / CRM
- Microsoft office (Excel, Word, PowerPoint, Outlook and Access)
- Sales processes / Sales Reporting
- Empowers high-performing sales teams
- Relationship building
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Managed the HCOSL award winning sales team at Meadowvale Honda.
- Achieved 150% of Yearly forecast of gross profit by maintaining higher profitability with accuracy and efficiency.
- Supervised team of 23 staff members.
- Resolved product issue with importers through negotiations
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved accuracy of orders status by introducing daily and monthly trackers.
- Documented and resolved product complain which led to save 1M of chargeback for the company.
Winner of Honda Counsel of Sales and Leadership.
HCOSL is the recognition program for the top performers in Honda Sales.
Certification
- CPSP - Certified Professional Sales Person
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Word
Powerpoint
CRM
Spectrophotometer
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementTimeline
Business Management
Citi College
2023 - 2024
Sales Manager
Meadowvale Honda
11.2018 - Current
Sales and Leasing Consultant
Meadowvale Honda
07.2013 - 10.2018
Sourcing Manager
Synergies Sourcing
09.2007 - 12.2012
PGD Diploma - Computer Sciences
National College
Bachelor of Science - Mathematics / Statistics
University of The Punjab
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