Zuleyma Castro
Hamilton,ON
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Sandwich Artist skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated in foodservice industry.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
Filomena Duarte
Hamilton, ON
12.2023 - 04.2024
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Dietary Aide
Lisa
Hamilton, ON
09.2022 - 12.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Dishwasher
Mitch
Hamilton, ON
07.2022 - 09.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Dishwasher
Justin Grosz
Hamilton, ON
07.2022 - 08.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
High School Diploma -
Bernie Custis Secondary School
Hamilton, ON06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Food Preparation
- Reliability and punctuality
- Cleaning and sanitization
- Patience and Empathy
Languages
English
Elementary
Timeline
Sandwich Artist
Filomena Duarte
12.2023 - 04.2024
Dietary Aide
Lisa
09.2022 - 12.2022
Dishwasher
Mitch
07.2022 - 09.2022
Dishwasher
Justin Grosz
07.2022 - 08.2022
High School Diploma -
Bernie Custis Secondary School