Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Zulaihat Sanni
Summary
Overview
8
years of professional experience
Work History
3G's Entertainment Centre
Sales Manager
12.2020 - 07.2023
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Geemony Cleaning Agency
Supervisor
06.2015 - 12.2017
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
University of MaiduguriBorno State, Nigeria
Bachelor of Science from Geology
University Overview
- Graduation with Distinction (3.7), 2007
- Student Industrial Training, Ajaokuta Steel Company Ltd, Completed 2006
Staff Comprehensive Secondary SchoolAjaokuta, Kogi State, Nigeria
High School Diploma
University Overview
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Verbal and written communication
- Sales expertise
- Sales strategy development
- Direct Sales
Languages
English
Native or Bilingual
Timeline
Sales Manager
3G's Entertainment Centre
12.2020 - 07.2023
Supervisor
Geemony Cleaning Agency
06.2015 - 12.2017
University of Maiduguri
Bachelor of Science from Geology
Staff Comprehensive Secondary School
High School Diploma
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