Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zubeyde Yilmaz

Toronto

Summary

Accomplished Finance Manager with a proven track record at Company, adept in financial budgeting and fostering customer satisfaction. Excelled in mentoring staff and enhancing client relations, achieving a high client retention rate. Skilled in budget forecasting and financial management, consistently prioritizing confidentiality and client needs.

Overview

18
18
years of professional experience

Work History

Finance Manager

Company
2017.05 - 2018.07
  • Mentored junior finance staff, fostering professional development and strong team dynamics.

Finance Assistant

Company
2016.08 - 2017.04
  • Assisted with preparation of monthly financial statements and reports to inform management.

Account Manager

Company
2002.06 - 2016.07
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Secretary

Company
2000.06 - 2002.02
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

Ontario College Graduate Certificate - Public Administration

Seneca College of Applied Arts And Technology
North York, None
2025-04

Pre-Licentiate Diploma - Accounting And Tax Practices

Adiyaman Universty
Adiyaman/Turkey
2010-06

Degree: Ontario College Certificate - Gen Arts-Eng For Acad Purposes

Seneca College of Applied Arts And Technology
North York, None
2024-05

Skills

  • Budget forecasting
  • Financial budgeting
  • Customer satisfaction
  • Financial management

Languages

English
Professional Working
Turkish
Native or Bilingual
Kurdish
Full Professional

Timeline

Finance Manager

Company
2017.05 - 2018.07

Finance Assistant

Company
2016.08 - 2017.04

Account Manager

Company
2002.06 - 2016.07

Secretary

Company
2000.06 - 2002.02

Ontario College Graduate Certificate - Public Administration

Seneca College of Applied Arts And Technology

Pre-Licentiate Diploma - Accounting And Tax Practices

Adiyaman Universty

Degree: Ontario College Certificate - Gen Arts-Eng For Acad Purposes

Seneca College of Applied Arts And Technology
Zubeyde Yilmaz