Zubeyde Yilmaz
Toronto
Summary
Accomplished Finance Manager with a proven track record at Company, adept in financial budgeting and fostering customer satisfaction. Excelled in mentoring staff and enhancing client relations, achieving a high client retention rate. Skilled in budget forecasting and financial management, consistently prioritizing confidentiality and client needs.
Overview
18
18
years of professional experience
Work History
Finance Manager
Company
05.2017 - 07.2018
- Mentored junior finance staff, fostering professional development and strong team dynamics.
Finance Assistant
Company
08.2016 - 04.2017
- Assisted with preparation of monthly financial statements and reports to inform management.
Account Manager
Company
06.2002 - 07.2016
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Secretary
Company
06.2000 - 02.2002
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Ontario College Graduate Certificate - Public Administration
Seneca College of Applied Arts And Technology
North York, None04-2025
Pre-Licentiate Diploma - Accounting And Tax Practices
Adiyaman Universty
Adiyaman/Turkey06-2010
Degree: Ontario College Certificate - Gen Arts-Eng For Acad Purposes
Seneca College of Applied Arts And Technology
North York, None05-2024
Skills
- Budget forecasting
- Financial budgeting
- Customer satisfaction
- Financial management
Languages
English
Professional Working
Turkish
Native or Bilingual
Kurdish
Full Professional
Timeline
Finance Manager
Company
05.2017 - 07.2018
Finance Assistant
Company
08.2016 - 04.2017
Account Manager
Company
06.2002 - 07.2016
Secretary
Company
06.2000 - 02.2002
Ontario College Graduate Certificate - Public Administration
Seneca College of Applied Arts And Technology
Pre-Licentiate Diploma - Accounting And Tax Practices
Adiyaman Universty
Degree: Ontario College Certificate - Gen Arts-Eng For Acad Purposes
Seneca College of Applied Arts And Technology
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