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Results‑oriented IT Business Analyst with experience bridging business needs and technology across e‑commerce and IT services. Proven ability to analyze high‑volume operational data using SQL, Excel, and Jira to identify root causes, reduce repeat issues by 15–20%, improve SLA adherence to 95%+, and shorten resolution times. Skilled in Agile delivery, requirements gathering, user story creation, and cross‑functional collaboration with product, engineering, and operations teams. Strong foundation in QA, UAT coordination, and backend validation from prior work at Cognizant. Known for analytical thinking, process optimization, and clear stakeholder communication. Seeking an IT Business Analyst role in the U.S. to drive scalable, data‑informed solutions.

Experienced Senior Business Analyst / Product Manager / Program Manager with 17.5 years of IT industry experience. Successfully delivered innovative and scalable solutions/products in FINTECH, BFSI, Travel (Airlines), Healthcare, and Human Resources. Visionary leader driving product vision, strategy, roadmap, design, and execution to meet market and consumer needs. Strong ability to visualize the 'Big Picture' and develop solution architecture and system requirements specifications. Expert in requirements gathering, conducting workshops, and interviewing C-Suite executives. Passionate UI/UX expert focused on creating streamlined user experiences that drive product adoption and align with goals. Championed product backlog, quality assurance, and UAT ownership strategies. Led high-performing teams of 50+ members, resulting in 25% productivity boost. Implemented Agile & Scrum methodology for 80% on-time delivery, 50% rework reduction, and 90% decrease in client change requests. Executed integrations between systems for 60% time savings. Built strong business analysis practice as leader of the team. Excellent communication and presentation skills. Takes complete ownership from ideation to implementation while managing cross-functional teams across geographies.

Accomplished and versatile professional with a strong background in information and sales management, operations, human resources, and training and development. Proven success in driving business expansion, team leadership, and delivering effective training programs. Recognized for seizing opportunities, implementing strategic initiatives, and ensuring operational efficiency. Possesses strong analytical and communication skills and an unwavering commitment to excellence. Extensive international experience and a consistent track record of surpassing expectations. Committed to achieving significant results in dynamic and challenging environments.

Business Analyst with extensive experience in program management, creating and outlining testing requirements, and data management.
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.

ZUBAYD MUYINOV

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IT Business Analyst

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Bachelor of Science - Computer Science & Technology

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IT Business Analyst

MBA - MBA

Bachelor of Science - Computer Science & Technology

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