Zubair Malik
Mississauga,Canada
Summary
My career goal is to achieve professional excellence in my work through a process of learning, experience, and inclination, and to contribute vision, leadership, and conceptual skills to an organization and industry.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Director
Expertz - The Consultants
12.2021 - 04.2025
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Utilized consumer trends to shape sales approaches.
Branch Manager
Stratix Consultants
12.2020 - 11.2021
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Ensure that all the information provided by the client is accurate and correct, preparing and checking all legal documents
- Provide necessary information to clients on all immigration rules
- Review and monitor new and updated regulations
- Responsible for closing the deal with clients
- Generating and submitting reports of all the immigration files handled in a month along with the statistics to the management of the company
Talent Acquisition / Recruitment Lead - Professional Services
iQuasar LLC
11.2012 - 10.2020
- Working closely with Account Manager / Delivery Manager / Resource Manager to anticipate requirements and get the requirements filled by recruiters
- Develop and maintain network to identify and source qualified candidates
- Develop and execute recruiting and pipe lining plans in close partnership with our leadership team
- Manage and mentor a recruiter and recruiting coordinator
- Used many methods to generate skilled pool of talented individuals, to meet client needs
- Generated leads via Internet (data mining) and networking, others sources include: Employee referral / In-house database search / Recruiter partner network Internet Job posting (DICE, MONSTER, HOT Jobs, Google ,Bing ,Yahoo groups Washington Post, LinkedIn, face book etc) Discussion boards/ Direct sourcing/ Cold calling/ Professional Networking
- Effectively recruited candidates through Internet research, internal database, cold calling, referrals, networking, job fairs, and other strategies
- Used an internal database, Internet sites and referrals to source active and passive candidates for; Made initial contacts, scheduled and conducted full cycle interview, met each in-person, reference checked and submitted for the matching position
- Filtered through and reviewed completed candidate profile/resume and evaluated applicant's work history, education and training, job skills, desired salary/hourly rate, and personal qualifications against open requirements
- Carry out all recruitment processes including head-hunting, reaching potential candidates by telephone/email, applicants’ resume screening, interviewing applicants, processed background checks, shortlisting, finalizing hiring and closing vacancies
- Create, organize, update and maintain personnel files and the HR database
- Conduct in depth interviews with candidates both in-house and by telephone to determine skills, knowledge, interest, market value, and availability
Education
Bachelor of Arts - BA - Political Science and Government
Indira Gandhi National Open University
01.2015
Post Graduation - Business Management (MBA), Marketing
WLC College India Ltd.
01.2011
Bachelors - Business Management, Business Administration and Management, General
Wigan & Leigh College (India) Ltd.
01.2009
Skills
- Proficient in Microsoft Office
- Strategic sales planning
- Professional networking
- Effective presentations
- Goal setting and evaluation
- Skilled in identifying market opportunities
- Procurement process coordination
- Engaging sales presentations
- Sales pipeline management
- Negotiation expertise
- Database management
- Competitor analysis
- Business development and planning
- Market trend analysis
- Strategic sales planning
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Verified International Academic Qualifications
Languages
Hindi (Limited Working)
Kashmiri (Native or Bilingual)
Urdu (Native or Bilingual)
English (Full Professional)
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Swimming
- Regularly practice mindfulness and meditation for overall wellness
- I enjoy helping others and giving back to the community
- Gym Workouts
- Watching Movies and TV Shows
- High-Intensity Interval Training
- Fashion and Style
Timeline
Sales Director
Expertz - The Consultants
12.2021 - 04.2025
Branch Manager
Stratix Consultants
12.2020 - 11.2021
Talent Acquisition / Recruitment Lead - Professional Services
iQuasar LLC
11.2012 - 10.2020
Bachelors - Business Management, Business Administration and Management, General
Wigan & Leigh College (India) Ltd.
Bachelor of Arts - BA - Political Science and Government
Indira Gandhi National Open University
Post Graduation - Business Management (MBA), Marketing
WLC College India Ltd.
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