Zubaida Agib
London,ON
Summary
Compassionate and reliable Personal Support Worker Student at Extendicare Elmwood Place, adept at enhancing client independence through effective time management and problem-solving. Demonstrated exceptional multitasking and organization skills while maintaining confidentiality and supporting continuous learning initiatives, ensuring high-quality care and client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Support Worker Student
Extendicare Elmwood Place
05.2025 - 06.2025
- Consistently maintained required documentation regarding client progress, incidents, or concerns for ongoing quality improvement efforts within the organization.
- Facilitated mobility for clients with physical limitations by providing assistance with transfers, ambulation, and range-of-motion exercises.
- Supported continuous learning initiatives by attending professional development workshops and sharing best practices with colleagues.
- Maintained client confidentiality at all times, respecting their right to privacy while ensuring compliance with relevant regulations and ethical standards.
- Assisted clients in maintaining their independence by performing household tasks such as cleaning, laundry, and meal preparation.
- Utilized effective time management skills to ensure all clients received the necessary attention and support despite varying levels of need.
Restaurant Hostess
Southside Grill
08.2021 - 05.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
Certificate - Personal Support Worker
Wheable Adult Education
70 Jacqueline St06-2025
Skills
- Patient care
- Reliability and punctuality
- Respect for privacy
- Respectful and compassionate
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Active listening
Certification
- CPR & First Aid
- Infection Prevention and Control
- RNAO ( Dementia, Delirium, Depression)
- Safe Food Handling
-Workplace Hazardous Materials Information System
Timeline
Personal Support Worker Student
Extendicare Elmwood Place
05.2025 - 06.2025
Restaurant Hostess
Southside Grill
08.2021 - 05.2025
Certificate - Personal Support Worker
Wheable Adult Education
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