Zsuzsanna Modica
Port Hope,ON
Overview
36
36
years of professional experience
Work History
Server
Swiss Chalet
Bowmanville, ON
09.2021 - 01.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Swiss Chalet
Scarborough
11.2011 - 08.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Server
Swiss Chalet
Scarborough
11.2001 - 08.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items and recorded order information.
Server/Main Bartender
Swiss Chalet
Scarborough
01.2015 - 04.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Prepared and served, alcohol beverages and offered refills.
Education
Diploma - Travel And Tourism
Seneca College
Toronto, ON06.1997
Skills
- Menu Memorization and Presentation
- Food and Beverage Service
- Warm and Friendly
- PPE Guideline Compliance
Timeline
Server
Swiss Chalet
09.2021 - 01.2023
Server/Main Bartender
Swiss Chalet
01.2015 - 04.2020
Server
Swiss Chalet
11.2011 - 08.2021
Server
Swiss Chalet
11.2001 - 08.2021
Diploma - Travel And Tourism
Seneca College