Overview
Work History
Education
Skills
Timeline
Server

Zsuzsanna Modica

Port Hope,ON

Overview

36
36
years of professional experience

Work History

Server

Swiss Chalet
09.2021 - 01.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Swiss Chalet
11.2011 - 08.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Server

Swiss Chalet
11.2001 - 08.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items and recorded order information.

Server/Main Bartender

Swiss Chalet
01.2015 - 04.2020
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Prepared and served, alcohol beverages and offered refills.

Education

Diploma - Travel And Tourism

Seneca College
Toronto, ON
06.1997

Skills

  • Menu Memorization and Presentation
  • Food and Beverage Service
  • Warm and Friendly
  • PPE Guideline Compliance

Timeline

Server

Swiss Chalet
09.2021 - 01.2023

Server/Main Bartender

Swiss Chalet
01.2015 - 04.2020

Server

Swiss Chalet
11.2011 - 08.2021

Server

Swiss Chalet
11.2001 - 08.2021

Diploma - Travel And Tourism

Seneca College

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Zsuzsanna Modica