Zsofia Burdsall
Long Beach,CA
Summary
Dynamic HR Operations Manager with a proven track record at CompassX Group, Inc., excelling in payroll administration and benefits administration. Skilled in implementing HR policies and fostering diversity and inclusion, I enhance organizational efficiency while providing exceptional support to employees and executives alike. Proficient in Paychex, Microsoft, and Google Suite, I drive impactful HR initiatives.
Overview
7
7
years of professional experience
Work History
HR Operations Manager
CompassX Group, Inc.
07.2025 - Current
- Own end-to-end payroll processing, ensuring accurate and timely payroll runs, reconciliations, tax filings, and compliance with federal and state regulations.
- Manage all benefits operations, work directly with insurance brokers, update or cancel plans after eligibility changes, respond to national support notices, and run the full open enrollment cycle from planning to employee support.
- Serve as the primary HR point of contact, partnering closely with executives, managers, and employees, and provide hands-on support for onboarding, offboarding, employee requests, policy questions, and workplace logistics.
- Design, document, and maintain HR policies, workflows, and systems, including onboarding, offboarding, leaves, terminations, and compliance processes, ensuring efficient operations and accurate HRIS data.
Operations Manager
Anthelion Helicopters
11.2023 - 07.2025
- Oversee daily operations for a combined helicopter flight school and tour business, optimizing schedules and resource allocation, and implementing strategic initiatives to enhance efficiency and profitability.
- Maintained 100% compliance with FAA regulations, ensuring all flight operations adhered to high safety and quality standards and successfully complied with several government agency audits.
- Manage company’s drug testing program, ensuring confidentiality, compliance with regulations.
- Authored and implemented the company handbook, detailing comprehensive policies and procedures, and conducted training sessions for new and existing employees to ensure consistency and compliance across operations.
- Execute key HR functions including employee hiring, recruiting, and onboarding, ensuring smooth integration of new hires as well as payroll processing, providing timely and accurate compensation for all staff.
HR Coordinator
U.S. Jaclean, Inc.
04.2023 - 11.2023
- Enhanced the recruitment process by designing a streamlined process for posting job openings, reviewing resumes, scheduling interviews, and conducting initial screenings of candidates
- Managed employee onboarding, facilitating orientation sessions and documentation completion.
- Collaborated with department heads to identify staffing needs and create job descriptions.
- Develop training material and led training sessions for employees across 10+ nationwide offices.
Early Childhood Educator
Walnut Valley Unified School District
08.2018 - 04.2023
- Designed and implemented engaging lesson plans to support diverse learning styles.
- Developed assessment tools to evaluate student growth and inform instructional strategies.
- Advocated for inclusive practices, ensuring all students received personalized support in their learning journey.
- Streamlined communication processes between teachers, parents, and administration for enhanced collaboration.
Education
Bachelor of Arts - Communications
University of California, Davis
Davis, CASkills
- HR policies implementation
- Benefit administration
- Payroll administration
- Recruitment and selection
- Employment law
- Background checks
- ADP, Paychex, Ease, Concur, Harvest, Fidelity PSW 401k, Checkr
- Microsoft Suite, Google Suite, Docusign, Slack, Teams
Timeline
HR Operations Manager
CompassX Group, Inc.
07.2025 - Current
Operations Manager
Anthelion Helicopters
11.2023 - 07.2025
HR Coordinator
U.S. Jaclean, Inc.
04.2023 - 11.2023
Early Childhood Educator
Walnut Valley Unified School District
08.2018 - 04.2023
Bachelor of Arts - Communications
University of California, Davis