ZOULEHA ALI
Ottawa,Ontario
Summary
With over 3 years' experience in sales, my ability to analyse customer needs and propose tailor-made solutions has regularly helped to increase the customer portfolio and retain existing customers. With my unshakeable team spirit and great adaptability, I'm a key player in boosting sales and stimulating the company's growth
Overview
6
6
years of professional experience
Work History
Volunteer
AFRICAN CARIBBEAN & BLACK WELLNESS RESOURCE CENTER
08.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Used strong interpersonal communication skills to convey information to others.
- Organising food collections to help the most disadvantaged.
- Supervising and running recreational and educational activities for elderly people from disadvantaged backgrounds.
- Distribution of meals to the needy on behalf of the association.
Sales Clerk
PK8 Pharmacy
12.2020 - 04.2024
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Processed payments and returns with accuracy and efficiency.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Intern
Souraya FARMA
09.2018 - 08.2020
- Gained valuable experience working within a beauty industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Prepared project presentations and reports to assist senior staff.
Education
Associate of Applied Science - Medical Office Administration
TriOS College
Ottawa, ON05.2024
Master of Science - Medical Office Administration
Faculty of Medecine And Pharmaceutical Science
Douala07.2018
Skills
Teamwork and Collaboration
Attention to Detail
Positive Attitude
Organized and Efficient
Languages
English
Professional Working
French
Full Professional
Foulani
Full Professional
Timeline
Volunteer
AFRICAN CARIBBEAN & BLACK WELLNESS RESOURCE CENTER
08.2024 - Current
Sales Clerk
PK8 Pharmacy
12.2020 - 04.2024
Intern
Souraya FARMA
09.2018 - 08.2020
Associate of Applied Science - Medical Office Administration
TriOS College
Master of Science - Medical Office Administration
Faculty of Medecine And Pharmaceutical Science
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