Zouheir Akoum
Project Management
Laval,Quebec
Summary
Personable Program/Project Management with proven track record of success managing and leading social services programs. Skilled in grant writing, budgeting and program evaluation. Strong collaborator and committed to leading and inspiring teams to achieve shared goals.
Overview
34
34
years of professional experience
Work History
Regional Program Director
Temenos
01.2013 - 01.2023
- Lead a team of eight project managers in regions
- Monitor every project issues, risks, timeline, budget/cost, change management, and reports
- Managed relationships with customers, local partners, and sub-contractors
- Responsible for quality assurance, customers satisfaction
- Managed, trained, and assigned over 50 consultants serving all the projects
- Defined resourcing strategy to ensure optimum resource utilization
- Monitor partners’ performance in delivering projects
Director / Program Manager
Huron Consulting Group
01.2010 - 01.2013
- Led teams of four Project Managers to successful implementations of sizable projects
- Played a vital role in various banks’ (customers) executive steering committees overseeing the deployment of the transformation initiatives
- Developed IT strategies and led business process improvement activities for banking back office and front desk operations
Senior Project Manager
International Turnkey Systems
01.2000 - 01.2010
- Setup the PMO procedures, templates for project management, and trained a team of project managers
- Led successful implementations of many higher education, banking IT solutions and utilities projects in the MENA region
- Performed vendor and customer requirements analysis, budgets preparation, and risk management
- Efficiently managed many parallel projects in different countries in addition to coaching and mentoring junior project managers
- Promoted ITS in the region by representing the company as a keynote speaker at major higher education and banking events.
IT Manager
Development
01.1999 - 01.2000
- Supported the Y2K migration for software and infrastructure at the embassy
- This activity involved system setup and configuration
- Coached the staff during this transition period
- Played a key role in the event management of the Prime Minister visit the Canadian participation in the summit of French Speaking Countries (Sommet de la francophonie)
Senior Software Engineer
Electronic Data Systems, EDS
01.1995 - 01.1999
- Led the development and implementation of claim tracking and eligibility verification solution at Blue Cross Blue Shield of Massachusetts
- Participated in the review and improvement of the electronic data system implementation methodology
- Acted as technical leader for the software support group for BCBSMA HMOs and pharmacies.
Software Engineer
Domtar
01.1992 - 01.1995
- Participated in the design and conception of production and stock management solutions for pulp and paper mills in Quebec and Ontario
- This activity involved major process re-engineering, and training.
Software Engineer
Renaud
01.1989 - 01.1992
- Designed, developed, and implemented a purchasing solution
- Managed to reduce the books inventory to its minimum with tangible improvements of the availability of books on the shelves
- Saved Renaud-Bray hundreds of thousands of dollars by developing an efficient supply chain management solutions
- Implemented an online inventory management system by interfacing the cash registers with the core sales and financial system
Education
B.S - Computer Science
Université de Moncton
1989
Skills
- Quality Assurance
- Program Management
- Client Service
- Relationship Issues Management
- Best Practices and Standards
- Behavioral Assistance
- Strategic Planning
- Case Management
- Generate Reports
- Direct Operations
- Prepare Budgets
- Optimize Staff Performance
Timeline
Regional Program Director
Temenos
01.2013 - 01.2023
Director / Program Manager
Huron Consulting Group
01.2010 - 01.2013
Senior Project Manager
International Turnkey Systems
01.2000 - 01.2010
IT Manager
Development
01.1999 - 01.2000
Senior Software Engineer
Electronic Data Systems, EDS
01.1995 - 01.1999
Software Engineer
Domtar
01.1992 - 01.1995
Software Engineer
Renaud
01.1989 - 01.1992
B.S - Computer Science
Université de Moncton
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