Zosha Quiring
Brentwood bay,BC
Summary
Self-assured professional skilled in interpersonal communications and offering background in customer service. Problem-solver with personality!
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier, Customer Service
Buds Cannabis
08.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Arranged and replenished service desk displays and merchandise racks to maintain the appearance of the store.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Provided support to fellow cashiers by stepping in during breaks.
- Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
General Laborer
Mt Newton Floral
10.2022 - 03.2023
- During my time at Mt Newton Floral, I would spend time helping our Manager Harmony, this included sorting and stocking orders of flowers, and organizing and keeping inventory of completed products
- I prepared and trimmed the flowers, and filled and transferred buckets of water for workers who made bouquets
- Largely seasonal work for winter.
- Completed tasks efficiently for timely project completion within set deadlines.
- Increased productivity with effective communication and collaboration among team members.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
Customer Representative
Papooch Truffle Kitchen
11.2018 - 06.2022
- While working for Papooch's truffle kitchen I have learned the ins and outs of a local business; this includes customer service on a personal level as well as working one on one with my team members to get the job done.
Ticket Agent
Washington State Ferries
04.2019 - 12.2019
- Sold tickets and handled multi-currency transactions in a high-stress environment
- Organized and managed occupancy on the boat and within the car lots
- Worked independently (unsupervised) and balanced to the penny every time
- Worked with a complicated Washington State Ferry point-of-sale system and solved any customer's concerns and additional problems well.
- Enhanced customer satisfaction by efficiently managing ticket reservations, cancellations, and modifications.
- Streamlined the check-in process for faster boarding times and improved passenger experience.
- Resolved customer complaints promptly, maintaining a professional demeanor and positive company image.
- Managed cash transactions accurately, balancing daily sales reports to maintain financial integrity.
- Sold, printed and issued tickets to guests.
Cashier
Micheals
09.2018 - 01.2019
- During my time at Micheals, I managed the tills, prepared and organized products on shelves, helped customers and efficiently managed the seasonal rush to aid my co-workers when the establishment got busy
- I handled both til and electronic pay, answered questions over the phone and in-store, and assisted in recovery and store cleanup
- Cleaned the front of the store to ideal working conditions at the end-of-day shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Ticket Sales/Costume Organizer
Skam Metro Theatre
03.2017 - 04.2017
- During my time at Skam Metro Theatre, I managed the till for the distribution of tickets, balanced the till at the end of the day, and managed seating and additional ticket requirements
- I worked both independently and as a team member
- I also assisted in an extra capacity as needed
- (Costumes, etc)
Education
DogWood Diploma -
Stelly's Secondary School
06.2017
Skills
- High skills in building positive customer relations
- Communication skills
- Ability to work independently
- Organized
- Resourceful
- Problem Solving Abilities
- Attention to Detail
- Multitasking Capabilities
- Adaptability and Flexibility
- Reliability and Punctuality
Languages
English
Native or Bilingual
French
Elementary
Certification
Selling it Right - 2023
Foodsafe BC - 2016
Timeline
Cashier, Customer Service
Buds Cannabis
08.2023 - 12.2023
General Laborer
Mt Newton Floral
10.2022 - 03.2023
Ticket Agent
Washington State Ferries
04.2019 - 12.2019
Customer Representative
Papooch Truffle Kitchen
11.2018 - 06.2022
Cashier
Micheals
09.2018 - 01.2019
Ticket Sales/Costume Organizer
Skam Metro Theatre
03.2017 - 04.2017
DogWood Diploma -
Stelly's Secondary School
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