Zos Santos
Vancouver,BC
Summary
Business savvy professional with a pioneering career in excess of twenty years reflecting expertise in leadership, entrepreneurship, globalization, program management, and strategic planning; proven track record in successful delivery of mission-critical enterprise initiatives and cultivating a high-performance culture. Fostered business growth and expansion, developed innovative enterprise framework, architected strategic partnerships, and implemented market strategies.
Overview
27
27
years of professional experience
Work History
Management Consultant/Advisor/Coach
Self-Employed
01.2021 - Current
- Coached business leaders on fintech and marketing strategies specific to new and emerging markets in Asia with unique cultural and geopolitical considerations.
- Established business policies to meet evolving market demands and influence market adoption in new targets.
Chief Strategy Officer
VMoney Inc
01.2013 - 01.2020
- Co-founded disruptive fintech start-up that elevated quality of life by providing reliable and economical cashless payment solutions to underserved populations in emerging markets, from initiation and financing until venture acquisition
- Implemented corporate processes and standard operational procedures across all departments and functions to optimize operational efficiencies
- Secured Electronic Money Issuer (EMI) License
- Architected partnership with one of largest conglomerates in the Middle East
- Negotiated terms of first city to adopt solution for responsible governance with automated and transparent cashless fund disbursement services.
Executive Advisor
Genuisys International Corp
01.2011 - 01.2013
- Developed and coordinated corporate strategic direction and creative marketing plans, with focus on competitive positioning and entanglement strategies in key markets
- Implemented governance process and project management lifecycle for technical and client initiatives leading to growth efficiencies by 25%
- Established terms and conditions for software acquisition by two of largest global gaming companies
Executive Advisor
nTrust
01.2010 - 01.2011
- Provided guidance on internationalization strategy in entering emerging markets for digital payments in Asia
- Established corporate presence in Asia by securing office, staff, licenses, and launching the business, resulting in acquisition by multi-national company
Management Consultant
Startups
01.2009 - 01.2010
- Spearheaded IP patent application across 29 key countries
- Developed performance framework and metrics to maximize business efficiencies and capabilities
Executive Director
Rocket Gaming
01.2007 - 01.2008
- Established PMO as formal and discrete department with project management functions including methodology, metrics and reporting, and governance process
- Managed department of project management professionals dispersed across the US and Canada responsible for new product introduction and change management across Business Units
- Formulated departmental objectives and goals in support of corporate programs and priorities
- Established performance and developmental plans along with KPI’s to ensure consistent performance standards and reviews resulting in 25% increased project capacity and 25% resource optimization
- Introduced project framework and defined product and project lifecycle processes to integrate both Waterfall and Agile Methodologies to promote greater functional efficiencies
Program Director / Program Manager / Process Manager
TELUS
01.1994 - 01.2007
- Organized top inter-departmental mission-critical, multi-year, capital programs comprised of interrelated projects with focus on new service development, internationalization and transformational initiatives
- Led project managers and cross-functional teams through service development lifecycle and governance process
- Contributed in development and standardization of project management practice and governance process; established templates and tools adopted throughout the company.
Education
Master’s - Program Management
George Washington University
Master’s - Project Management
Royal Roads University
Bachelor of Commerce -
University of Manitoba
Bachelor of Arts -
University of Manitoba
Skills
- Leadership
- Program Management
- Entrepreneurship
- Strategic Planning
- Business Transformation
- Contract Negotiation
- Process Innovation
- Partner Relations
- Finance
- Marketing Strategy
- Product Development
- Client Communication
Professional Designations
Member, ACFE (Association of Certified
Fraud Examiners), 2015
Consultant to PMI (Project Management
Institute), 2006-2009
Development of New Leadership Program
Management Designation, PgMP
Enhancement of PMP Designation
Knowledge Statements, Exam Questions
PMP Certification, PMI
2003
Accomplishments
- Plenary Speaker - WiTech (Women in Technology), Philippines
- Mentor, Coach, Counsellor - Third Eye Wellness, Manila
- PTA Member - British School Manila
- Fundraising, Aid Distribution for Catastrophes - Philippines
- Various Mentorship Programs
Timeline
Management Consultant/Advisor/Coach
Self-Employed
01.2021 - Current
Chief Strategy Officer
VMoney Inc
01.2013 - 01.2020
Executive Advisor
Genuisys International Corp
01.2011 - 01.2013
Executive Advisor
nTrust
01.2010 - 01.2011
Management Consultant
Startups
01.2009 - 01.2010
Executive Director
Rocket Gaming
01.2007 - 01.2008
Program Director / Program Manager / Process Manager
TELUS
01.1994 - 01.2007
Master’s - Program Management
George Washington University
Master’s - Project Management
Royal Roads University
Bachelor of Commerce -
University of Manitoba
Bachelor of Arts -
University of Manitoba
Similar Profiles
Benjamin BrownBenjamin Brown
Independent Lawn Care and Snow Removal Service Provider at Self-employedIndependent Lawn Care and Snow Removal Service Provider at Self-employed
Abdul HaleemAbdul Haleem
Freelance Designer at Self-EmployedFreelance Designer at Self-Employed
Maria SebastianMaria Sebastian
Housekeeper at Self-employedHousekeeper at Self-employed