ZORAIDA BATUGAL
Calgary,AB
Summary
A hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Laundry Attendant
Acclaim Hotel Airport
06.2019 - Current
- Calgary White Hat ( Exceptional Service Nominee 2023 )
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Laundry Attendant
Wingate Hotel By Wyndham Airport
08.2017 - 06.2019
- Calgary White Hat ( Exceptional Service Nominee 2018 )
- Maintained a clean and organized work environment.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Examined dried clothes to identify stains, tears and issues.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
Clerk
Local Government Unit
01.2008 - 06.2017
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Input data into spreadsheets and databases.
- Compiled and analyzed data to produce reports.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Education
High School Diploma -
Holy Cross Academy
Davao City, Philippines03.1999
Skills
- Workplace Cleanliness
- Laundry room operations
- Laundry equipment operation
- Problem-Solving
- Teamwork and Collaboration
- Relationship Building
- Work Prioritization
- Flexible Schedule
- Measurements and Calculations
- Accuracy and Attention to Detail
- Independent worker
- Maintains confidentiality
- Strong Problem Solver
- Database Management
- Microsoft Office
- Fast Learner
Languages
English
Tagalog
Timeline
Laundry Attendant
Acclaim Hotel Airport
06.2019 - Current
Laundry Attendant
Wingate Hotel By Wyndham Airport
08.2017 - 06.2019
Clerk
Local Government Unit
01.2008 - 06.2017
High School Diploma -
Holy Cross Academy
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