Zoltan Burka

• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Reduced operational risks while organizing data to forecast performance trends.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Reported issues to higher management with great detail.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed and maintained relationships with external vendors and suppliers.
• Developed and implemented strategies to maximize customer satisfaction.
• Interacted well with customers to build connections and nurture relationships.
• Trained and guided team members to maintain high productivity and performance metrics.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Trained new employees on proper protocols and customer service standards.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Assisted in recruiting, hiring and training of team members.

I owned a Towing company. i was responsible for creating new accounts and removing cars from accident scenes.

Daily inspections and servicing of my truck.

My responsibilities here were to load my tanker truck everyday and go to job sites and install a mixture of seed and water.

I did safety checks every morning and reported them to my supervisor.

• Minimized liability by consistently following road rules when driving.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Followed all relevant traffic laws and safety regulations.
• Cleaned vehicle regularly to maintain professional appearance.

My responsibilities were to safely load my western star boom truck and deliver brick to different locations in the GTA.

• Minimized liability by consistently following road rules when driving.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Answered, scheduled, and responded to reservation calls at specific times and locations.
• Followed all relevant traffic laws and safety regulations.
• Upheld high standards of professionalism and discretion when working with high-value clients.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Cleaned vehicle regularly to maintain professional appearance.
• Drove safely in various weather and road conditions to avoid accidents.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.