Summary
Overview
Work History
Skills
Timeline
Generic

ZOLJARGAL GANZORIG

San Francisco

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations. Financial Information Review Multi-Line Phone Systems Till Counting File Management Professional Relationships Word Processing Guest Registration Checking Guests In and Out Conflict Management Customer Service Attractions and Amenities Knowledgeable Time Management Problem-Solving Skills

Overview

1
1
year of professional experience

Work History

Substitute Teacher

Kai Ming
08.2023 - Current
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Promoted good behavior with positive reinforcement methods.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Encouraged children to develop healthy social and emotional skills.

Front Desk Clerk

Arriba Juntos
05.2022 - 08.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Collected room deposits, fees and payments
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies
  • Oversaw fast-paced front desk operations and guests' needs at busy facility
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.

Skills

  • Safety Awareness
  • Lesson Implementation
  • Positive Reinforcement
  • Educational Opportunities
  • Field Trip Monitoring
  • Parent Relations
  • Teacher Observation
  • Complex Problem-Solving
  • Behavior Management
  • Microsoft Outlook
  • Time Management
  • Employee Training
  • Mail Management
  • Team Bonding

Timeline

Substitute Teacher

Kai Ming
08.2023 - Current

Front Desk Clerk

Arriba Juntos
05.2022 - 08.2023

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ZOLJARGAL GANZORIG