Zohreh Kondori
Burnaby,BC
Summary
A passionate , experienced RCIC and settlement worker who has been active in the industry since 2015 . Supplies counseling on immigration policies and procedures and effectively handles elevating questions and problems to alleviate key barriers and core problems. Recruits clients for the best program available and follow up with them
Overview
24
24
years of professional experience
Work History
Immigration Consultant, CEO
Raah Immigration Services
02.2023 - Current
- Providing one-on-one immigration consultation to potential clients ,
- Recruiting candidates based on work experience for immigration categories , provide consultancy in their visa applications
- Undertake immigration casework, review application files, guide applicants to prepare documents properly
- Collecting documents, preparing applications, study plans and submission letters for clients and submit applications through secured portal to IRCC
- Liaising with coworkers and immigration candidates to answer questions, resolve issues and explain immigration policy.
- Analyzing legal documents and identified pertinent issues for clients.
- Worked with public and private agencies to refer and educate immigrants on laws, community resources and options for various needs.
- Keep on tracking each casework application process
- Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
- Built effective relationships with business partners to facilitate immigration program activities.
Settlement Worker
ISS of BC
11.2018 - Current
- Providing one-on-one consultation to immigrants, protected persons, refugee claimants and their family members to address individual settlement needs
- Conducting orientation and themed workshops on specific settlement needs like education, Canadian Systems, and employment subjects to immigrant/refugee clients
- Recruiting clients for available programs in employment, education and upgrading skilled immigrants
- Support clients with immigration documents and application specially PR, WP, SP, TRV, and health services
- Recruiting clients and acting as an advocate for clients to internal programs and external stakeholders and appropriate community services
- Advising clients on different needs such as housing, financial literacy, education planning, employment, etc
- Tracking, assessing and follow up with the action plans, immediate needs regularly
- Set long term goals for clients educational and employment goals by creating action plans
- Helped clients navigate social services system and access needed resources.
Immigration Office Assistant/ Settlement Worker
Rostin Consulting Group
01.2016 - 10.2018
- Performing clerical support to the company such a receiving client’s emails, documents and inquiries
- In Charge of contacting with clients after landing in BC to provide them with the immediate settlement information
- Responsible for developing and implementing appropriate settlement services for international students, including pre-arrival, housing, and transportation
- Developing settlement plan and follow-up support for clients based on identified needs and the services available for them
- Perform interpretation and translation services for clients while applying/registering for government/schools/housing and community services
Front Desk Receptionist
Coquitlam BC
03.2016 - 08.2017
- Assisted newcomers, immigrants, and refugees via front desk reception; helped clients get connected with the right settlement practitioner & community resources/services
- Performed general reception and clerical duties related to the Immigrant Services Centre including translation, word processing, filing, copying, receiving clients/visitors and responding to and transferring phone calls as required
- Assisted in facilitating workshops & events with different informative topics for newcomers, refugees, and permanent residents of Canada
program assistant, Website Manager
ISTTA
03.2011 - 05.2013
- Translator and Interpreter (I.e., tourism news, reports and attractions)
- Oversaw the entire agency’s English version of the website; updated website daily (latest tourism news)
- Facilitated and coordinated national conferences and local cultural events (cultural, historical, and scientific bilingual tours/workshops) for university students
ESL
Science& Culture University
09.2000 - 09.2015
- Taught EFL in various levels of English classes
- Arranged consultation sessions for students in need of educational assistance and guidance
- Developed lesson plans, curriculum, evaluations, and placement tests for students
- Recorded students’ status and progress during the school term and reported the results to the department head
- Followed the most up-to-date teaching methods and techniques when teaching and choosing class material
Education
License - Regulated Canadian Immigration Consultant
RCIC
CICC04.2022
Certificate - Immigration Laws & Policies
UBC
Vancouver, BC08.2020
Ph.D. - General Linguistics
Payam-e-Noor University
Tehran, Iran12.2019
TESL Diploma -
Douglas College
New Westminster, BC08.2018
MA - General Linguistics,Teaching
Allameh Tabatabai University
Tehran Iran10.2002
BA - English Translation
Allameh Tabatabai University
Tehran, Iran06.1996
Skills
- Over 10 years experience in academic and clerical roles as a university lecturer, settlement worker and immigration advisor
- Strong customer service skills in managing tasks, projects, recruiting clients for programs and running the programs
- Advanced English language skills and native Farsi Speaker
- Resourceful and able to analyze problems, identify key information and issues, and propose effective solutions
- Knowledgeable in immigration laws & policies , Canadian systems and governing rules and regulations
- Experienced in providing one-on-one consultation to international education seekers and new comers
- Knowledge and experience of administrative functions, including data base applications, email, basic and wider use of Microsoft Office 365, zoom, teams and online platforms
- Strong communication skills for delivering accurate information in one-on-one and diverse group situations, in both formal and informal settings
- Experienced in providing one-on-one consultation to international education seekers
- Knowledge and experience of administrative functions, including data base applications, email, basic and wider use of Microsoft Office 365 and internet research techniques
- Strong communication skills for delivering accurate information in one-on-one and diverse group situations, in both formal and informal settings and presentations
Timeline
Immigration Consultant, CEO
Raah Immigration Services
02.2023 - Current
Settlement Worker
ISS of BC
11.2018 - Current
Front Desk Receptionist
Coquitlam BC
03.2016 - 08.2017
Immigration Office Assistant/ Settlement Worker
Rostin Consulting Group
01.2016 - 10.2018
program assistant, Website Manager
ISTTA
03.2011 - 05.2013
ESL
Science& Culture University
09.2000 - 09.2015
License - Regulated Canadian Immigration Consultant
RCIC
Certificate - Immigration Laws & Policies
UBC
Ph.D. - General Linguistics
Payam-e-Noor University
TESL Diploma -
Douglas College
MA - General Linguistics,Teaching
Allameh Tabatabai University
BA - English Translation
Allameh Tabatabai University
Similar Profiles
Tanmayi SwarnkarTanmayi Swarnkar
Special Education Intern at RAAH - Help, Hope & BelieveSpecial Education Intern at RAAH - Help, Hope & Believe
Cedric McdonaldCedric Mcdonald
Store Manager at Raah ClothingStore Manager at Raah Clothing
MANISH SHARMAMANISH SHARMA
Detention Service Officer at Serco Immigration Services - Yongah Hill Immigration Detention CentreDetention Service Officer at Serco Immigration Services - Yongah Hill Immigration Detention Centre