Zohair Hussain
Mississauga,ON
Summary
Dynamic Sales and Leasing Consultant/Internet Manager with a proven track record at Dixie Ford Sales, excelling in relationship building and sales closing. Leveraged problem-solving and excellent communication to exceed monthly targets and secure long-term client partnerships, boosting revenue growth. Expert in contract negotiation and maintaining a strong online presence to outperform market conditions.
Overview
12
12
years of professional experience
Work History
Sales and Leasing Consultant/Internet Manager
Dixie Ford Sales
05.2017 - Current
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
- Maintained strong and well-managed online presence to successfully market community.
- Collaborated with management to develop sales strategies and achieve monthly targets.
Customer Account Specialist
Enterprise Truck Rental
01.2015 - 06.2017
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Evaluated competitor offerings to ensure the company''s products or services remained competitive in the marketplace.
- Secured on-time payments and collected on delinquent accounts with tailored payment plans
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Flooring Sales Associate
Home Depot
02.2013 - 11.2015
- Assisted customers in selecting the appropriate flooring products for their specific needs, resulting in higher customer satisfaction
- Enhanced store sales through effective upselling techniques, showcasing complementary products and accessories.
- Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
- Resolved any customer issues or complaints with diplomacy and professionalism, preserving the store''s reputation for excellent service.
- Boosted sales by creating eye-catching displays that showcased popular and seasonal hardware items effectively.
- Met or exceeded individual sales goals consistently, contributing to the overall success of the store.
Education
Ontario Motor Vehicle Council License (OMVIC) -
Georgian College
Ontario Secondary School Diploma -
West Hill Collegiate Institute
Toronto, ONSkills
- Microsoft Office applications
- Dealer CRM ( PBS, VAuto )
- Relationship Building
- Contract Negotiation
- Sales closing
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
Languages
English
Urdu
Hindi
Punjabi
Timeline
Sales and Leasing Consultant/Internet Manager
Dixie Ford Sales
05.2017 - Current
Customer Account Specialist
Enterprise Truck Rental
01.2015 - 06.2017
Flooring Sales Associate
Home Depot
02.2013 - 11.2015
Ontario Motor Vehicle Council License (OMVIC) -
Georgian College
Ontario Secondary School Diploma -
West Hill Collegiate Institute