Zohaib Ali
Winnipeg,MB
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Operations Manager
Arnold Brothers Transportation
10.2022 - Current
- Supervised operations staff of 25 people and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill operations requirements.
- Developed and maintained relationships with third party carriers and company drivers
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Logistics Manager
Arnold Brothers Transportation
09.2020 - 10.2022
- Setting department goals and expectations surrounding carrier programs and performance of carriers
- Monitor and achieve department goals in relation to tracking and tracing of load assignments
- Led and managed projects to support logistics efforts and plans
- Troubleshot and formulated strategies for expected and unanticipated logistics issues
- Collaborated effectively in cross-functional team-oriented environment
- Developed strong rapport through effective customers needs assessment and commitment to top satisfaction levels
- Managed day-to-day operations, typically overseeing more than 100 53' trailers in 24-hour period
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to services
- Successfully broker over $3.5M of business every month to third parties, which results in higher profits.
LCV Planner
Arnold Brothers Transportation
07.2017 - 09.2020
- Establish resource availability through analysis of drivers, tractors and trailers in their region and interpret what restrictions and opportunities present
- Taking all relevant factors into consideration from individual driver requirements, equipment restrictions and overall balance issues
- Establish and forecast customer needs and demands
- Corporate accounts will involve monitoring, forecasting and servicing clients' needs on a regular basis
- Having thorough understanding of the priority of a given client, their volumes, cycles, flexibility, urgency and additional opportunities may hold
- Assemble overall strategy by taking all relevant information, developing plan and communicating it in an effective and timely manner to Fleet Management group for execution
- Recognizing the need to adjust plans, such as required, is critical.
Night Dispatcher
Arnold Brothers Transportation
07.2015 - 07.2017
- Efficiently communicate individual trip instructions to drivers within the entire fleet, ensuring service delivery and meet the customers’ requirement
- Assist in resolving urgent and non-urgent issues and prioritize accordingly in order to avoid delays in deliveries
- Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules
- Arrange for necessary repairs in order to restore service and schedules
- Plan unplanned units to avoid idle time and gain high unit utilization rate.
Education
Bachelor of Commerce (Honors) - Supply Chain Management And Human Resource
Asper School of Business, University of Manitoba
Winnipeg, MB08.2015
Higher Secondary school Certificate (HSC) -
Pakistan Education Foundation (PEF)
05.2010
Skills
- Service Improvement Analysis
- Staff development
- Logistics Processes Planning
- Logistics Integrations
- Cost reduction strategies
- Performance Monitoring
- Health and Safety Compliance
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Professional Working
Timeline
Operations Manager
Arnold Brothers Transportation
10.2022 - Current
Logistics Manager
Arnold Brothers Transportation
09.2020 - 10.2022
LCV Planner
Arnold Brothers Transportation
07.2017 - 09.2020
Night Dispatcher
Arnold Brothers Transportation
07.2015 - 07.2017
Bachelor of Commerce (Honors) - Supply Chain Management And Human Resource
Asper School of Business, University of Manitoba
Higher Secondary school Certificate (HSC) -
Pakistan Education Foundation (PEF)
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