ZOFIA ZAMBROWICZ
Toronto,ON
Overview
3
3
years of professional experience
1
1
Certification
Work History
Teller
Polish Credit Union
Toronto, Canada
04.2023 - 09.2024
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Resolved problems or discrepancies concerning customers' accounts.
Barista
Bob's Bake Shop
Paris, France
01.2024 - 04.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages in French
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
Server/Waitress
Cafe Polonez
Toronto, Canada
03.2022 - 07.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
Education
Bilingual, Hons. Maj/Min International Studies And French Studies -
York University- Glendon College
Toronto, Canada04-2027
Year Abroad With Mission Interuniversitaire De Coordination Des Échanges Franco-Américains -
Université Sorbonne Nouvelle
Paris, France04-2024
Ontario Secondary School Diploma - French Immersion -
Humberside Collegiate Institute
Toronto, Canada06.2022
Canadian Education Exchange Foundation -
Lycée Lalande
Bourg-en-Bresse, France04.2020
International Languages - Polish
John Cabot Catholic Secondary School
Mississauga, ON04-2021
Skills
- Strong Communication Skills
- Effective Organization
- Effective Time Management
- Fluent in English
- Fluent in French (B2-C1)
- Proficient in Polish (B2-C1)
Volunteer Experience
Église Saint-Jean-Baptiste de Belleville youth group member
St. Casimir's youth group member
Polish Scouting Association in Canada leader
Accomplishments
- French For The Future: 2021-2022 National Essay Contest winner
Certification
- The Canadian Ski Instructors' Alliance (CSIA) certificate
- Smart Serve
Timeline
Barista
Bob's Bake Shop
01.2024 - 04.2024
Teller
Polish Credit Union
04.2023 - 09.2024
Server/Waitress
Cafe Polonez
03.2022 - 07.2023
Bilingual, Hons. Maj/Min International Studies And French Studies -
York University- Glendon College
Year Abroad With Mission Interuniversitaire De Coordination Des Échanges Franco-Américains -
Université Sorbonne Nouvelle
Ontario Secondary School Diploma - French Immersion -
Humberside Collegiate Institute
Canadian Education Exchange Foundation -
Lycée Lalande
International Languages - Polish
John Cabot Catholic Secondary School
Similar Profiles
Adyson GalasAdyson Galas
Teller at Polish National Credit UnionTeller at Polish National Credit Union
Angela OlsenAngela Olsen
Teller, Operations Department at Beehive Credit Union (now Security Services Credit Union)Teller, Operations Department at Beehive Credit Union (now Security Services Credit Union)
Briana DameBriana Dame
Customer Service Representative II at Coastal1 Credit Union FKA Pawtucket Credit UnionCustomer Service Representative II at Coastal1 Credit Union FKA Pawtucket Credit Union
Jordan RendellJordan Rendell
Account Executive at ArjoAccount Executive at Arjo
Abhishek RudraAbhishek Rudra
Senior Software Engineer at ShopifySenior Software Engineer at Shopify