ZOFIA ZAMBROWICZ
Toronto,ON
Overview
3
3
years of professional experience
1
1
Certification
Work History
Teller
Polish Credit Union
Toronto, Canada
04.2023 - 09.2024
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Resolved problems or discrepancies concerning customers' accounts.
Barista
Bob's Bake Shop
Paris, France
01.2024 - 04.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages in French
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
Server/Waitress
Cafe Polonez
Toronto, Canada
03.2022 - 07.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
Education
Bilingual, Hons. Maj/Min International Studies And French Studies -
York University- Glendon College
Toronto, Canada04-2027
Year Abroad With Mission Interuniversitaire De Coordination Des Échanges Franco-Américains -
Université Sorbonne Nouvelle
Paris, France04-2024
Ontario Secondary School Diploma - French Immersion -
Humberside Collegiate Institute
Toronto, Canada06.2022
Canadian Education Exchange Foundation -
Lycée Lalande
Bourg-en-Bresse, France04.2020
International Languages - Polish
John Cabot Catholic Secondary School
Mississauga, ON04-2021
Skills
- Strong Communication Skills
- Effective Organization
- Effective Time Management
- Fluent in English
- Fluent in French (B2-C1)
- Proficient in Polish (B2-C1)
Volunteer Experience
Église Saint-Jean-Baptiste de Belleville youth group member
St. Casimir's youth group member
Polish Scouting Association in Canada leader
Accomplishments
- French For The Future: 2021-2022 National Essay Contest winner
Certification
- The Canadian Ski Instructors' Alliance (CSIA) certificate
- Smart Serve
Timeline
Barista
Bob's Bake Shop
01.2024 - 04.2024
Teller
Polish Credit Union
04.2023 - 09.2024
Server/Waitress
Cafe Polonez
03.2022 - 07.2023
Bilingual, Hons. Maj/Min International Studies And French Studies -
York University- Glendon College
Year Abroad With Mission Interuniversitaire De Coordination Des Échanges Franco-Américains -
Université Sorbonne Nouvelle
Ontario Secondary School Diploma - French Immersion -
Humberside Collegiate Institute
Canadian Education Exchange Foundation -
Lycée Lalande
International Languages - Polish
John Cabot Catholic Secondary School